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SummitPond · 09-17-2018, 04:20 PM

THuds

Welcome to the forum. Others more knowledgeable than I will provide information on the gas issue.

We bought our TT from the CW on I-10N in Jax. Sounds like you did, too. The service department, to be polite, lacks customer focus. If the Service Desk gives you any grief, go immediately to the GM. We had an issue with the trailer that we went round and round with the service people, never getting it resolved. Before our 1 year warranty expired we decided to escalate, which got results.

As you will read elsewhere in this forum, keep it professional, but let them know what you expect.

Good luck!

09-17-2018, 04:20 PM	#3
SummitPond Senior Member Join Date: Jan 2015 Location: Northeast Florida/Southeast Maine Posts: 784	THuds Welcome to the forum. Others more knowledgeable than I will provide information on the gas issue. We bought our TT from the CW on I-10N in Jax. Sounds like you did, too. The service department, to be polite, lacks customer focus. If the Service Desk gives you any grief, go immediately to the GM. We had an issue with the trailer that we went round and round with the service people, never getting it resolved. Before our 1 year warranty expired we decided to escalate, which got results. As you will read elsewhere in this forum, keep it professional, but let them know what you expect. Good luck! __________________ Now: 2019 Winnebago 2500FL w/e2 WDH;Sold: 2015 Bullet Premier 19FBPR (shown) 2012 Ford F-250 Lariat Super Duty Crew Cab (gas 6.2 L, 3.73 gear ratio 2WD, 172" WB)