Quote:
Originally Posted by gumbyc
Where Keystone has refused to fix the dented door frame or the steps, I really need to know if anyone else with MOR-ryde step have had a problem with the door frame or the screen door not closing because the frame has bent outward?
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If this was a used trailer (2019?), is it possible a previous user didn't forget and leave the steps out with the door CLOSED and then adjust/change his trailer height/level. This can lead to significant damage to the steps and/or door. And damage of this type is not covered by any warranty from either Keystone, Morryde, or the dealer. If you bought this brand new, then it may have been someone at the dealership and you might have some recourse.
Here's the warning that comes with each set of steps?
1543339434-RV Step Tip_v3.pdf
Hope this isn't your case. Good luck.