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jaydencali · 05-31-2012, 05:33 PM

Hi All,

We are relatively new members to the travel trailer family and were wondering what is "acceptable" asfar as issues to have in the first two years of ownership? We purchased on 29 BHS two years ago and have already had to use our first year warranty as well as the extended warranty. In our first time using it the water pump failed. They replaced it with no problem. The second issue was with the power lift jack. We actually got stranded and needed to manually crank it down onto the hitch. They replaced the jack. The next item to go was the converter and the microwave. They replaced it. The next issue was discovering that our bedroom wall was botched and patched up either at the dealer or the manufacturer. They replaced it. We also have had leaks from the toilet which seeped under the wall and into the next room. They said they fixed it but it still leaks. They also replaced the valve which is used for dumping grey or black water since the juices would spill out on me while taking the cap off to unload said materials. Oh yea; they have had to repair the bunks in the bunk house since my 125lb wife stepped up on the bunk to make the bed. Capacity is over 200lb!

Are we beeing picky and expecting too much from this camper or should I continue with my complaints to the Consumer Protection folks?

Thanks much!

05-31-2012, 05:33 PM	#1
jaydencali Junior Member Join Date: May 2012 Location: wisconsin Posts: 2	Keystone Larado 29BHS Hi All, We are relatively new members to the travel trailer family and were wondering what is "acceptable" asfar as issues to have in the first two years of ownership? We purchased on 29 BHS two years ago and have already had to use our first year warranty as well as the extended warranty. In our first time using it the water pump failed. They replaced it with no problem. The second issue was with the power lift jack. We actually got stranded and needed to manually crank it down onto the hitch. They replaced the jack. The next item to go was the converter and the microwave. They replaced it. The next issue was discovering that our bedroom wall was botched and patched up either at the dealer or the manufacturer. They replaced it. We also have had leaks from the toilet which seeped under the wall and into the next room. They said they fixed it but it still leaks. They also replaced the valve which is used for dumping grey or black water since the juices would spill out on me while taking the cap off to unload said materials. Oh yea; they have had to repair the bunks in the bunk house since my 125lb wife stepped up on the bunk to make the bed. Capacity is over 200lb! Are we beeing picky and expecting too much from this camper or should I continue with my complaints to the Consumer Protection folks? Thanks much!