Quote:
Originally Posted by gumbyc
Where Keystone has refused to fix the dented door frame or the steps, I really need to know if anyone else with MOR-ryde step have had a problem with the door frame or the screen door not closing because the frame has bent outward?
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I hope you find an answer, but I’m thinking Keystone is going to deny and warranty claim on the steps and door frame. It’s all in how the dealer writes the story and how they take the pictures to support that. I’m in the industry and I can tell you it’s getting harder by the month to convince any manufacturer that they goofed or something failed without real clear pics and concise documentation. If your steps have the rubber caps on the ends, try taking them off. I truly hope you get a positive resolution.
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2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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