CG cable tv doesn’t require a cable box. You just need to do a channel scan with the reception set to “CABLE/SAT”.
If your trailer is brand new, then either the dealer didn’t test it at PDI or you didn’t get proper instructions on how to use it. If it was bad (I doubt it) and the dealer did test it, shame on them!!
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2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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