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With a 2015 trailer, it should definitely be a Warranty issue. I would take it straight back to the dealer and make it their problem. Don't try to fix it yourself, or they will say you voided the warranty by tampering with it.
Good luck!
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Pull Toy
Steve & Jan, Ava & Emma (Mini Schnauzers):
2016 F350 Lariat 4X4 Powerstroke CC/SB "PULLTOY V"
2013 Alpine 3535RE "MAGIC CARPET IV"
Proud Navy Vet! 
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