Quote:
Originally Posted by gkainz
How could that be? ...
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At most dealerships the service techs don't use the keys that are in the sales department or in the owner's packet in the finance office. They use a master key that's on their own "tool box key ring"... Most techs don't ever see the owner's packet until the trailer is delivered to the owner at the "orientation/PDI" Even then, often the tech won't open the actual envelope with the keys in it, that's up to the salesman and the finance guy.