Keystone RV Forums - View Single Post - 2014-2016 SuperDuty 6.7L Diesel Customer Satisfaction Notification (not a recall)

**JRTJH** · 03-23-2018, 11:20 AM

Lynette,

No Ford has not sent any information to me about that or any other recall/CS program on my truck. I found out about it when I ran a Vehicle Health Report (via the onboard SYNC system). When I read the VHR on the Owner's website at Ford, that's where I got the first notice. It came up as a "problem area" on the Vehicle Health Report (VHR) and I looked it up from there with a Google search, looking for "17M04" and it came up with the PDF that I attached to the first post.

I talked to the dealer about it the next morning and they were aware of the problem, ran the vehicle scan on my truck and confirmed that mine is one that needs repair. So, parts on order, expected delivery 10-14 days.

03-23-2018, 11:20 AM	#10
JRTJH Site Team Join Date: Mar 2011 Location: Gaylord Posts: 26,996	Lynette, No Ford has not sent any information to me about that or any other recall/CS program on my truck. I found out about it when I ran a Vehicle Health Report (via the onboard SYNC system). When I read the VHR on the Owner's website at Ford, that's where I got the first notice. It came up as a "problem area" on the Vehicle Health Report (VHR) and I looked it up from there with a Google search, looking for "17M04" and it came up with the PDF that I attached to the first post. I talked to the dealer about it the next morning and they were aware of the problem, ran the vehicle scan on my truck and confirmed that mine is one that needs repair. So, parts on order, expected delivery 10-14 days. __________________ John 2015 F250 6.7l 4x4 2014 Cougar X Lite 27RKS