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I've never had issues with mine or removed it but isn't it just attached via the faceplate and then plug in a receptacle behind it? It may be something as simple as the plug came out. I think we have others that have removed them so they will probably chime in.
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Danny and Susan, wife of 56 years
2019 Ram 3500 Laramie CC SWB SB 6.4 4x4 4.10
2020 Montana High Country 331RL
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