Quote:
Originally Posted by Rick G
Yesterday when I was talking to Keystone tech support I tried to get them to say what they would recommend, all they would say is "we won't recommend a hitch" the gal did say they use Reese products on some of their 5th wheel hitches, but nothing on the TT's. If someone has a direct communication with Keystone please drop a word for us. Thanks
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You won't get Keystone to commit to any specific hitch brand. They aren't in the hitch business. If someone in their CS department told you to "get a Reese" and if anything should happen...... They also won't tell you that your warranty remains valid if you drill holes, (sure as heck, someone will come in with a "swiss cheese tongue" filled with hundreds of holes saying, "But you told me I could drill holes....."
They, like any company, take the "neutral road" and won't tell you what you can/can't do with regards to accessories. That's not their business model. They do leave it up to the dealership to help you make those decisions.
If you are buying from a dealership with "bolt on hitches" they will tell you, "Holes void your warranty" If you're buying from a dealership with "drilled on hitches," you won't hear those words.....
As stated, In all my years of being around travel trailers, I have yet to see one with a sway bar that wasn't attached to a tongue plate that was clamped on (without drilled holes). They ALL are either welded or drilled and screwed to the tongue. I've never heard of a warranty refusal because of the holes......
And, if you care to take a peek under your RV, you'll find at least 60 (or more) holes in the frame that were drilled into it when the factory installed the coroplast, gas line, front and rear scissors jacks, step assembly (the list goes on and on).....
It really comes down to whether you want to deal with the "slipping hitch brackets" or if you want to resolve your problem... Nobody on this forum can decide what you do, but if hitches were counted, you'll probably find that 50% are bolted and 50% are drilled. None of the membership has ever reported a warranty refusal based on a drilled hole and "TRUST ME" if it had happened, it would definitely make its way to our pages in record time.
Our record for hearing about the negatives from Keystone is "legendary"
