[frank r]

In September 2019 we bought a new 2020 Passport 2920BH. Recently, we have found water running on the floor in the bathroom and running out from under the refrigerator during periods of medium or heavier rains. We also have a fairly significant soft spot developing at the front door. This is our first brand-new trailer and to say that we are disappointed would be a huge understatement.

My questions are these:
1. Would this be covered under Keystone’s 3-year structural warranty?
2. If this was repaired under warranty, would this flag our trailer as damaged and negatively impact trade-in value? To be honest, whether or not this trailer gets repaired, I’ll be trading it in.

I appreciate any input/feedback. Thank you.