Quote:
Originally Posted by JRTJH
Gone are the things like birthday cards mailed to customers for several years after a sale, phone calls to ask how things are going a week after the trailer was in for service, a personal invitation to the next open house at the dealership. ....
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I got a call about three weeks ago from our CW with a “congrats for the one year anniversary” and if had time to stop in for a one year full up service appointment and to check out the new 2021 line up, and assured me they could get a better payment if we traded up. I thanked him for the congrats, said the camper is in better shape than when we took delivery, and we had no notions to upgrade. I did get a $15 coupon in the mail before that for the one year thing, I spent the whole darn thing on tank chemicals!
