I am a new RV owner and i can see yr frustration... I cant offer any phone numbers, but in my experience it REALLY is important to have a STRONG dealership behind you when you have problems.
Often a strong dealer can apply pressure to the manufactrurer that a small dealer cannot. I, personally dont mind paying a little more for a product (any product) for that dealership. In my case I am lucky to have a really strong dealer in Denver (Windish RV) that is excellent in pushing Keystone on support issues. They have assured me that they have a fery good relationship with the Keystone factory and they will handle any and all issues that may come up. (is this a free plug??)
I purchased the extended 6 yr warranty for 2400.00. Whether it is a good value or not (probably not) wont be determined for 6 years, but at least to me, the peace of mind is worth the little bit it adds to the monthly pmt.
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