Keystone RV Forums - View Single Post - Factory Roof damage discovered by dealer NOT COVERED BY WARRANTY

**chuckster57** · 04-22-2021, 04:47 AM

Unfortunately you have a steep uphill battle ahead. You bought in 2019, and now we are in 2021. You or your RV service department should have been on the roof for “routine maintenance” at least a couple of times, even if it was just for an inspection which would have revealed a poor patch job.

Personally I have yet to see ANY unit from ANY factory arrive at a dealership with a roof patch. I wish you all the best, but I don’t realistically expect Keystone will replace your roof membrane under warranty, but stranger things have happened.

04-22-2021, 04:47 AM	#3
chuckster57 Site Team Join Date: Jul 2014 Location: Modesto Posts: 20,355	Unfortunately you have a steep uphill battle ahead. You bought in 2019, and now we are in 2021. You or your RV service department should have been on the roof for “routine maintenance” at least a couple of times, even if it was just for an inspection which would have revealed a poor patch job. Personally I have yet to see ANY unit from ANY factory arrive at a dealership with a roof patch. I wish you all the best, but I don’t realistically expect Keystone will replace your roof membrane under warranty, but stranger things have happened. __________________ 2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel. Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS. Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.