OP I have had the same experience. Tried an independent shop and it almost came to blows. My CW has taken care of me, to the extreme, since I started dealing with them. Had more issues recently, in FL, and was advised that as a CW customer ALL CWs would honor my warranty whether they sold my make or not - same as Marcus told me. I've had issues with CW and they have rectified them every time. I'm good with that. Thanks for your post.
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Danny and Susan, wife of 56 years
2019 Ram 3500 Laramie CC SWB SB 6.4 4x4 4.10
2020 Montana High Country 331RL
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