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Search: Posts Made By: Roose17
Forum: Lite Weight Trailers 10-17-2022, 03:12 PM
Replies: 3
Views: 3,793
Posted By Roose17
Only way I can describe it is a cross between...

Only way I can describe it is a cross between wood glue and an old dusty rug.
Forum: Lite Weight Trailers 10-16-2022, 04:19 PM
Replies: 3
Views: 3,793
Posted By Roose17
Floor Replaced but lingering odor

Had the dreaded floor issue back in 2020 and Keystone did us right and replaced it with the hyperdeck. Since then there has been a lingering odor which I thought might be off gassing from the new...
Forum: New Member Check in! 01-05-2021, 05:34 PM
Replies: 17
Views: 6,297
Posted By Roose17
Welcome to the forum. Our unit was returned late...

Welcome to the forum. Our unit was returned late summer. It was picked up in June and returned mid September. Our unit had the entire floor replaced with the hyperdeck. That involved them...
Forum: Lite Weight Trailers 09-13-2020, 02:45 PM
Replies: 19
Views: 8,259
Posted By Roose17
Got our unit back from the factory in Indiana. I...

Got our unit back from the factory in Indiana. I performed a full PDI at the dealer. Battery strap and faucet in the outdoor kitchen are missing, and there are several fit and finish items that we...
Forum: Travel Trailers 08-24-2020, 01:12 PM
Replies: 47
Views: 10,925
Posted By Roose17
Had similar issues. How we solved it might not...

Had similar issues. How we solved it might not be a viable option, nor one you have not already heard. However we did find having the below information was powerful.

Load up the trailer and TV...
Forum: Lite Weight Trailers 08-24-2020, 10:48 AM
Replies: 19
Views: 8,259
Posted By Roose17
Update

Keystone warranty team called me so I owe them some credit and update to my previous post.

Looks like the delay has been caused by the factory. When the unit got into final inspection the...
Forum: Lite Weight Trailers 08-24-2020, 10:39 AM
Replies: 202
Views: 136,691
Posted By Roose17
Issue Found

Got word from Keystone warranty on our repair. The cause was a faulty seal on the main entry door and the belt line skirt molding along parts of the trailer. Once water penetrated the unit the paper...
Forum: Lite Weight Trailers 08-18-2020, 04:26 PM
Replies: 19
Views: 8,259
Posted By Roose17
Sharing our experience just for information. Our...

Sharing our experience just for information. Our unit has been at the Goshen plant for 8 weeks now. The actual floor replacement took 4 weeks but its been sitting there waiting to be inspected since...
Forum: Lite Weight Trailers 06-29-2020, 03:11 PM
Replies: 38
Views: 12,371
Posted By Roose17
This wont help with your repair or answer your...

This wont help with your repair or answer your question but I would reach out to Keystone. Sounds like a poor answer but here is why I suggest it. The Passports and Bullets have eerily similar...
Forum: Lite Weight Trailers 06-17-2020, 02:26 PM
Replies: 202
Views: 136,691
Posted By Roose17
Ours gets picked up next week to head to Indiana....

Ours gets picked up next week to head to Indiana. I hope they extend the warranty for the repair work beyond six months; because it can take months to find an issue. I am curious if besides fixing...
Forum: New Member Check in! 05-07-2020, 03:13 PM
Replies: 17
Views: 6,297
Posted By Roose17
We have not heard from Keystone in weeks but its...

We have not heard from Keystone in weeks but its understandable considering the current situation.
Forum: Lite Weight Trailers 04-22-2020, 04:24 PM
Replies: 64
Views: 35,464
Posted By Roose17
Thank you for sharing your experience. When our...

Thank you for sharing your experience. When our unit is complete I promise to share our experience with the members as well.
Forum: Lite Weight Trailers 04-18-2020, 05:53 AM
Replies: 64
Views: 35,464
Posted By Roose17
Our 2018 Passport is in the pipeline to get it's...

Our 2018 Passport is in the pipeline to get it's floor replaced by Keystone. (waiting on the Keystone to schedule the pickup) If you can share your initial impressions of the workmanship, or the...
Forum: New Member Check in! 03-23-2020, 03:04 PM
Replies: 17
Views: 6,297
Posted By Roose17
Thanks Gary. That is sage advice concerning...

Thanks Gary. That is sage advice concerning solving the source of the problem.



I was pleasantly surprised they offered to pick up our unit. I am not sure if my dealer fought hard, if my...
Forum: New Member Check in! 03-23-2020, 01:57 PM
Replies: 17
Views: 6,297
Posted By Roose17
New Member-Looking for advice on factory floor replacement.

This forum is a life saver!!! We have a 2018 Passport 239ML with two full seasons under our belt. This is our 3rd rig and the first from Keystone. Last fall we found bubbles in the flooring and we...
Forum: Travel Trailers 03-22-2020, 11:44 AM
Replies: 31
Views: 17,593
Posted By Roose17
We have a 2018 239ML. This is our third rig and...

We have a 2018 239ML. This is our third rig and the first from Keystone. First impressions from owning one: Great floor plan for a family of 4 or less. Bunks big enough for when kids grow into larger...
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