One of the issues we have in our Avalanche 320RS is that some of the linoleum is starting to bubble on some parts of the floor. The worst area is on the kitchen floor near the refer, and another small section on the top of the stairs going into the bedroom. We plan on having it fixed under warranty by the dealer, but just curious on how long it will take to have the repairs done once it's been approved by Keystone?
http://i1.imgrr.com/z9/2619_IMG1755.JPG (http://imgrr.com/view/z9/2619_IMG1755.JPG)
When we had an issue with the dinette slide hydraulic cylinder Jeannene got back to me within 6 days.
The dealer used the e-mail from her to order a new cylinder - had it replaced last week.
This is the part that was used:
Hydraulic Cylinder 38" Stroke; 1-1/2" Bore; Gray; 3/4"-10 Thread
Hydraulic Slide-Out Cylinder Gray - 38" Stroke; 1.5" Bore; 53" Retracted; 91" Extended
Good Afternoon Mr. Sanaker,
Thank you for contacting Keystone RV. Although you are not seeing a lot of hydraulic fluid leaking at this time, I would recommend getting to an authorized dealer as soon as possible. It is hard to tell what is going on but I don’t think the movement of the piston housing is normal. If I can be of additional assistance, let me know. Have a great day!
Thank you,
Jeannene Jenks
Retail Advisor
Keystone, Dutchmen and Crossroads RV
Ph: 1-866-425-4369
Fax: 1-866-273-1455
[email protected]