boxcar
08-27-2017, 02:30 PM
We just got back from our first weekend in out 2018 Sprinter 297FWRLS - picked it up in the morning and we were camping that same night. We love the unit and I'm making a list of warranty items to take back to the dealer.
The immediate issue is that we have two screws that didn't get fully inserted in the floor. One screw head is visible through the linoleum and right in the middle of the floor and the second is causing a bulge and near the door.
I've read the other articles and don't know if I should accept a repair job rather than complete replacement. I know some of you have had both done - any suggestions for me in dealing with Keystone and my dealer?
Thanks
The immediate issue is that we have two screws that didn't get fully inserted in the floor. One screw head is visible through the linoleum and right in the middle of the floor and the second is causing a bulge and near the door.
I've read the other articles and don't know if I should accept a repair job rather than complete replacement. I know some of you have had both done - any suggestions for me in dealing with Keystone and my dealer?
Thanks