Boz405TS
04-12-2016, 11:53 AM
I have a 2015 Raptor with 2 air conditioners, they will not cool the unit. I took it to shop shortly after purchasing it and was told the ac's were putting out the correct temperature per specs and charged me $75 for an hour of labor...keystone wouldn't pay because it "worked as advertised".
If it is above 85 degrees this unit will not cool below 80 degrees. I have recently emailed keystone and had it checked out again(another $75) and it was within specs again, but still will not keep unit cool.
I have talked with several Raptor owners that said because of the darker colors used on the new ones, the ac will not keep up. Keystone hasn't heard any complaints about that, but I'm sure we would have had to specifically tell them that we think that is the problem(common sense).
The latest email I received from keystone was recommendations to park in a shaded area, keep all vents open, try not to park in full sun, close blinds, start ac up early in morning to give it a head start.....sorry, but unacceptable
I spent about 6 hours the other day opening up the AC and checking all the vent openings to verify they were sealed. I used half a roll of duct tape and some foam to seal up the gaps, lots of air going into the ceiling. There wasn't even a divider between the intake and output on the ac unit, just recirculating cold air.
We had a few cold mornings so I figured I'd check out the heater too. 85 in the bedroom and 70 in the living area, 60 in the garage. WOW!
I spent another day cleaning up ducting and spent my own money to buy vents I can close for the bedroom so I can regulate the temp better. I let Keystone know about my efforts to correct the issues but haven't heard back from them yet...still not sure if AC will work, hasn't been above 70ish this week.
I'm sure they figure if I keep getting charged labor for an AC that is within specs that I will give up and go away, well not me! Something needs to be done to help these things stay cooler, even in the middle of an asphalt parking lot on a 110 degree day!!
If it is above 85 degrees this unit will not cool below 80 degrees. I have recently emailed keystone and had it checked out again(another $75) and it was within specs again, but still will not keep unit cool.
I have talked with several Raptor owners that said because of the darker colors used on the new ones, the ac will not keep up. Keystone hasn't heard any complaints about that, but I'm sure we would have had to specifically tell them that we think that is the problem(common sense).
The latest email I received from keystone was recommendations to park in a shaded area, keep all vents open, try not to park in full sun, close blinds, start ac up early in morning to give it a head start.....sorry, but unacceptable
I spent about 6 hours the other day opening up the AC and checking all the vent openings to verify they were sealed. I used half a roll of duct tape and some foam to seal up the gaps, lots of air going into the ceiling. There wasn't even a divider between the intake and output on the ac unit, just recirculating cold air.
We had a few cold mornings so I figured I'd check out the heater too. 85 in the bedroom and 70 in the living area, 60 in the garage. WOW!
I spent another day cleaning up ducting and spent my own money to buy vents I can close for the bedroom so I can regulate the temp better. I let Keystone know about my efforts to correct the issues but haven't heard back from them yet...still not sure if AC will work, hasn't been above 70ish this week.
I'm sure they figure if I keep getting charged labor for an AC that is within specs that I will give up and go away, well not me! Something needs to be done to help these things stay cooler, even in the middle of an asphalt parking lot on a 110 degree day!!