old_dog
06-05-2009, 07:59 AM
In late 2001 we purchased a Keystone Columbia 28' travel trailer. It was presented as top of the line by the sales people. This was our first RV and we've learned (the hard way) what to look for if there's ever a next one. What a piece of junk. If we could afford to replace it, it would be long gone. On our first trip we returned to the dealer with four pages of warranty repair items, including the shower and bathroom sink being routed to the black water tank.
The sliders leak even after new seals. if it's raining they have to be closed or they leak. Shoddy interior work including floor trim over a furnace vent, floor trim poorly matched and linolium gaps. The exterior has an aluminum skirt only silghtly thicker than a beer can and easy to damage, the skirting was not attached to the frame well enough and started coming loose after 3k miles, the plumbing was only supported by plumber's tape in two places resulting in too much movement that caused BOTH gray and black water tanks sprung leaks where the pipes are attached.
Most all of the warranty items were repaired to our satisfaction by the dealer. Several of the other problems (including slider and holding tank leaks) occurred after the manufacturer's warranty expired. The extended warranty proved to be worthless as every time we called the answer was "that isn't covered."
The quality of the Keystone Columbia is substandard front to back. They must not have made too many of them as NADA doesn't even list the Columbia model. I don't hesitate to bad mouth Keystone whenever I get the chance and I obviously would NEVER PURCHASE A KEYSTONE PRODUCT AGAIN!
The sliders leak even after new seals. if it's raining they have to be closed or they leak. Shoddy interior work including floor trim over a furnace vent, floor trim poorly matched and linolium gaps. The exterior has an aluminum skirt only silghtly thicker than a beer can and easy to damage, the skirting was not attached to the frame well enough and started coming loose after 3k miles, the plumbing was only supported by plumber's tape in two places resulting in too much movement that caused BOTH gray and black water tanks sprung leaks where the pipes are attached.
Most all of the warranty items were repaired to our satisfaction by the dealer. Several of the other problems (including slider and holding tank leaks) occurred after the manufacturer's warranty expired. The extended warranty proved to be worthless as every time we called the answer was "that isn't covered."
The quality of the Keystone Columbia is substandard front to back. They must not have made too many of them as NADA doesn't even list the Columbia model. I don't hesitate to bad mouth Keystone whenever I get the chance and I obviously would NEVER PURCHASE A KEYSTONE PRODUCT AGAIN!