MagnaPilot
06-08-2014, 03:29 PM
Hi everyone, I've been watching the forums for quite some time, but never had a reason to post until recently.
We purchased our 2014 Passport Grand Touring 3320BH back in May from General RV (not someone I'd recommed to a friend). Anywho. Other than the other issues I've found with the trailer (too many) after we brought it home. I noticed during the inspection that the trailer didn't have a spare tire or mount assembly. I didn't think much of it, the rig doesn't have power jacks or the like either, so I figured it was an option it didn't have. No big deal.
Fast forward to yesterday, I'm 1200 miles from home, and see a new Keystone Bullet in the RV park accross from us. It has a spare. So I get to thinking about it again, and then go lookup Keystone's website for our trailer, and it shows that a spare is a default option for the 3320BH.
I proceed to call the dealer where we bought the trailer, they keep failing to call back because they were "busy". So before I go all ape crazy on them again tomorrow; does anyone think I should engage Keystone directly on this matter or just pursue it through the dealer first?
Sorry for the long story, yes, I probably should have asked about it when I bought it. But by the time we finally got the trailer, I was just thankful we got it at all. (They nearly sold us the wrong trailer and lost our tag for trade in).
We purchased our 2014 Passport Grand Touring 3320BH back in May from General RV (not someone I'd recommed to a friend). Anywho. Other than the other issues I've found with the trailer (too many) after we brought it home. I noticed during the inspection that the trailer didn't have a spare tire or mount assembly. I didn't think much of it, the rig doesn't have power jacks or the like either, so I figured it was an option it didn't have. No big deal.
Fast forward to yesterday, I'm 1200 miles from home, and see a new Keystone Bullet in the RV park accross from us. It has a spare. So I get to thinking about it again, and then go lookup Keystone's website for our trailer, and it shows that a spare is a default option for the 3320BH.
I proceed to call the dealer where we bought the trailer, they keep failing to call back because they were "busy". So before I go all ape crazy on them again tomorrow; does anyone think I should engage Keystone directly on this matter or just pursue it through the dealer first?
Sorry for the long story, yes, I probably should have asked about it when I bought it. But by the time we finally got the trailer, I was just thankful we got it at all. (They nearly sold us the wrong trailer and lost our tag for trade in).