Fiberglass Front Cap 13' Laredo

[Heimtime21]

What is the best way to maintain a shiny look to your fiberglass front cap? I have a 2013 Laredo with a brown front cap that is beginning to look dull in an upper corner. I have heard horror stories. My warranty is up in 2 months. Is this a warranty issue? Has keystone ever repainted them after the one year warranty?

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[therink]

I would take photos and notify your dealer in writing before your warranty expires. There have been numerous cap fade issues with the 12 & 13 year models due to inadequate gel coat application from the factory. If you are experiencing this issue and your dealer backs you up, Keystone may repaint it under warranty.

[kandd]

I would start the process now, you have plenty of time left. Get with your dealer, they will want photos to send to Keystone. Damage will migrate fairly fast. We just started process on 2013 OB Terrain with brown front cap. Our service guy was very familiar with this problem.

[Heimtime21]

Would I actually have to do this at the dealer I bought the camper from? I have actually had a horrible experience since I bought the trailer with other issues. Can ib go anywhere that warranty work is provided?

My cell phone

[JRTJH]

Keystone's "promise" is that their warranty is available at any Keystone dealership, but in practice, that isn't always the situation.

You might try calling Keystone Customer Service and explaining your problem, ask them to suggest a nearby dealership that could (and would) help you. If you follow that phone call with an email and photos to Keystone, you'd have some documentation of the problem with dates to "prove" it occurred within the warranty period. That certainly won't "hurt" and may give you some leverage if it takes longer than expected to resolve the problem.

You might also do a search for Front Cap Fade on the forum. There are a number of issues, as you've stated, with this problem. Some members have had success with certain products in repairing the dull finish. There's a number of threads about this on the forum.

Good Luck.