Go Back   Keystone RV Forums > Keystone RV Customer Comments > Keystone RV Service & Warranty Issues
Click Here to Login

Thread Tools Display Modes
Old 07-08-2010, 12:09 PM   #1
bob and joyce
Junior Member
Join Date: Jul 2010
Location: calgary, alberta,
Posts: 3
failing decals off warranty

Hi everybody. Just came across this forum, thought it would be good to share experiences with fellow keystone owners.

We bought a 2008 315RL F.W., really like the trailer, have had good experiences with Keystone thus far, problem is a number of our decals are curling up and actually tearing. Front decal and some of the side decals.

Told by Keystone to contact the decal manufacturer (Burlington) about getting replacement decals. (and to try to get them replaced under warranty). Trailer now off warranty, and the dealer we bought from went out of business this year. Keystone says the installation of the decals are on our own account.

Wonder if anyone else has had this type of issue? Would appreciate any input folks may have.

bob and joyce is offline   Reply With Quote
Old 07-08-2010, 12:59 PM   #2
Site Team
Join Date: Mar 2009
Location: Fraser Valley BC Canada
Posts: 7,014
Bob and Joyce: First, welcome to the Forum! Second, there are members who have similar problems to yours regarding the decals. In some cases, they have peeled off prior to the expiration of the warranty and in others, like yours, after it is off warranty. Some have found replacement decals from Keystone or their supplier only to find that they have again peeled. Not sure about what others have done. If you do a search of this forum for "decals" , "peeling decals" or similar, you will find posts describing their situation. I am just guessing but I recall there being more posts about the problem rather than the solution - which is often the case. If you do find an answer to your decal problem, we would appreciate hearing about it.

2008 Cougar 5th Wheel 27RKS
2005 2500 GMC Duramax
Festus2 is offline   Reply With Quote
Old 07-08-2010, 01:08 PM   #3
bob and joyce
Junior Member
Join Date: Jul 2010
Location: calgary, alberta,
Posts: 3
Thank you for your response. Glad I come across your forum, will be sure to check back often.
bob and joyce is offline   Reply With Quote
Old 07-08-2010, 04:24 PM   #4
Junior Member
Join Date: Jul 2010
Location: Colorado
Posts: 9

2010 Passport Ultralite - Same issues - Front safety decal peeling off. Also the decals for the dump station / Grey / Black water also peeling off. They are relatively cheap to re-purchase, but a pain since its a new unit. Luckily, we won't have to worry about that come Monday. We have traded our unit for a completely different make and model. I will not purchase a Keystone produt again. Customer service from them has not been the most helpful.
2007 GMC Sierra 2500 HD - Vortec V8
2010 Keystone Passport 245RB.

Todd G.
grive2400 is offline   Reply With Quote
Old 07-09-2010, 07:15 AM   #5
Senior Member
campingcpl's Avatar
Join Date: Nov 2009
Location: Elkhart, Indiana
Posts: 420
I've had the same peeling problem on a couple of different units not just Keystone. And it has been different manufactures of the decals. My units have been glass and not metal so I don't know if it might be the prep that is the problem. I'm pretty sure everyone gets the glass from the same place (Global Glass). Most of the decals I've had peel have been mostly on the front of the units.

Phil & Janine & Lady
2004.5 Chevy 2500HD Duramax LLY CC LB 4X4
2009 Keystone Sprinter 272RLS
campingcpl is offline   Reply With Quote
Old 07-09-2010, 01:36 PM   #6
Junior Member
Join Date: Apr 2010
Location: Charlotte, NC
Posts: 8
We have a 2009 Outback 5th wheel and the front decals are peeling (we've had it less than a year)...I contacted the dealer and they wanted me to bring it in so they could replace them...long story short, I opted to have the decals sent to me so I could replace them myself...the dealer is great to work with, just trust my work more than their service dept...they would have kept it 3 weeks (to verify the problem, order the parts, receive the parts, schedule the repair, and then do the repair)...since the dealer is over 100 miles away, I chose to do it myself, and warranty did cover the cost of the new decals...we'll see how long these last.
riggsp is offline   Reply With Quote
Old 07-09-2010, 10:43 PM   #7
Junior Member
Join Date: Jul 2010
Location: Norcal
Posts: 9
I have an 2010 Fuzion and the Fuzion its less then a year old and is still under warranty, the decal that says Fuzion on the side of the unit is peeling off, I did not notice this but a fellow RVer did and showed it to me, to my surprize I couldn't believe it, anyways I took pictures of it and will be calling for a replacement decal soon, I would hope it being the name of the trailer there (brand) Keystone would be in a hurry to replace it, looks pretty bad when your own name is coming off a new trailer
Norcalrockhunter is offline   Reply With Quote
Old 07-09-2010, 11:35 PM   #8
floydsheating's Avatar
Join Date: Jul 2010
Location: Evansville, Indiana
Posts: 41
Question curious...

i am just wondering if they make them substandered byt that makes no sense because why would they want there name coming of the trailer its free advertising you would think that they would use higher quality stuff...
Always have fun!

2010 Summerland 2520 RD
2007 Chevy Silverado 1500 LTZ
floydsheating is offline   Reply With Quote
Old 02-05-2011, 08:29 PM   #9
Harried Harry
Junior Member
Join Date: Feb 2011
Location: Las Cruces, NM
Posts: 5
Cool Peeled decals

The decals on my 2003 Cougar 276 started peeling in the third year. Although I keep the trailer under cover, anyplace exposed to the sun has resulted in the decal peeling. I was told the adhesive loosens up in the sun, which results in the peeling. I have thought of painting over the decal with a clear polyurethane but I don't know if that would work.
Harried Harry is offline   Reply With Quote
Old 02-13-2011, 11:56 AM   #10
Junior Member
KennyBob's Avatar
Join Date: Feb 2011
Location: Littleton, CO
Posts: 2

Anyone researched application of a "clear bra" on the rig? Especially on the end cap?? Would it be cost prohibitive?

KennyBob is offline   Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Powered by vBadvanced CMPS v3.2.3

All times are GMT -8. The time now is 08:34 PM.

Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2018, vBulletin Solutions, Inc.
This forum is owned and operated by Social Knowledge, LLC. It is not authorized or endorsed by the Keystone RV Company and is not affiliated with the Keystone RV Company or its related companies in any way. Keystone RV® is a registered trademark of the Keystone RV Company.