Just to update.
As seen in other similar threads. After diagnosing with the inCommand company, we updated all firmware etc via usb. Still the issue and we determined that the "dash" symbol is indiciatve of the gateway issue, the control that needs to be updated on the units.
As ASA indicated, there are a few places that Keystone puts this gateway. Most usually under the control box or right next to the AC unit itself. ASA can not comment where for sure on a per model basis, as Keystone was very "varied" where they felt froggy on putting them.
ASA indicated that only Keystone can supply this device, but i have a hunch i can get Dometic to do this, as they have a MUCH superior customer support team. Keystone pretty much said they dont have managers to talk to, they dont care about any situation over another, they only deal exclusively with dealers. We are FT and unable to drop off with a dealer.
Working on a reliable POC to get ahold of these gateway devices (apparently one needed for AC and one needed for heat) to fix the less than 49 degree or greather than 100 degree issues. If you can get them, they are a plug in play replacement apparently.
Regarding a heat situation, by using a space heater to bring up the temp, the heater kicked on no problem. No in a situation where heat was in excess of 100 degrees, there are much fewer options to so called get it lowered. This should be a non issue for us unless we are parked in the desert and the outside temps are in excess and the roof fans cant get it cooled down.
Will post again whenever I locate a good POC to get the gateways
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