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Old 06-14-2018, 06:09 AM   #1
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Join Date: Mar 2017
Location: Petersburg, KY
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Fireplace shattered

Pulled the toyhauler out of the barn last night to start packing for a 2 week trip to Florida. found the electric fireplace glass was 100% shattered. It wasn't like that when I put it away 3 weeks ago. Nobody has been in it either. Has this happened to anyone else? The only thing I can think is heat, but I am sure it got hotter in there last year and nothing happened. I wonder if this will be covered under warrantee. Guess I need to dig out the paperwork on it when I get home today.
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Old 06-14-2018, 06:44 AM   #2
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Hmmmm I wonder if that's the new "sharred glass look" ????

Not to make light of your damage, but chances are it won't be a warranty repair. Depending on whether you can even find the replacement glass, it may be cheaper to buy a new fireplace and keep this one for "spare parts" in case something else breaks.

Maybe your dealer can do some "magic" to find a way to do a warranty repair but I wouldn't count on it. In the mean time, don't let him keep it at the shop waiting for repairs, after he sees the damage, put a piece of clear contact paper over the glass (so it won't fall out into the carpet) and keep on camping until he gets the final decision.


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Old 06-14-2018, 07:37 AM   #3
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And the high side, not trying to make light of the situation, is that you certainly won't need it in FL!! I would get the wheels rolling on either warranty, insurance or self pay, cover it and get ready for FL. As far as cause, it sounds pretty much like a heat issue (I think we recently had a poster who's RV window blew out similar to this). Why?
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Old 06-14-2018, 07:48 AM   #4
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I have read more than once on this forum, that maybe a call to the "manufacturer" of the fireplace will do the trick?

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Old 06-14-2018, 07:49 AM   #5
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I found the replacement front cover/glass for $140. Beats taking it to the dealer!! I will try to get it covered by the manufacturer first. I may not need it in FL, but sometimes I like to turn all 3 air conditioners on and then nap on the heated couch just because I can

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