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10-11-2017, 04:28 PM
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#1
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Member
Join Date: Sep 2017
Location: Rustburg
Posts: 30
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In command app
I have a new Keystone Fuzion 423. I had downloaded the in Command app and it was working everytime but after a IOS update the app doesn’t work for me. I have deleted and reinstalled. It shows paired but the app just says connecting. Has anyone else had this problem. Thanks for any info
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10-11-2017, 06:03 PM
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#2
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Senior Member
Join Date: Nov 2016
Location: Sussex, NJ
Posts: 471
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Frequently. Go to the DC(the display) and power it down by holding the power button until the “ok” confirmation comes up and press it. Once the screen goes dark then hold the power button in again until the screen comes on and release it. When you get the opportunity to enter your password on the display, try to log into the app first. Also, I’ve found that most of the time when I lose connection like this it is because I’ve left the app running in the background. I always manually close the app using the swipe up feature in IOS and I would say about 95 percent of the time I have no trouble reconnecting.
__________________
2016 Fuzion 414 Chrome
2016 Ford F450 Super Duty King Ranch
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10-12-2017, 01:05 AM
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#3
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Member
Join Date: Sep 2017
Location: Rustburg
Posts: 30
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Thanks, I do normally close out the app. But this pass weekend we had some people over and do believe I may have the app on. I’ll do that and see what happens. Thanks again
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10-12-2017, 07:33 AM
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#4
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Member
Join Date: Jan 2017
Location: Keene
Posts: 49
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We (wife and I) have found the inCommand system to be a bit of an annoyance. Having to put in a code every time to turn the lights we want on isn't very efficient. Perhaps there is a way to avoid this but I don't know what it is.
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10-12-2017, 07:56 AM
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#5
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Senior Member
Join Date: Mar 2017
Location: Petersburg, KY
Posts: 276
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go into settings and you can get rid of the code. lasted a whole 10 minutes before I did that!
__________________
2017 Fuzion 417
2018 Ram 3500 Longhorn
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10-12-2017, 08:06 AM
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#6
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Member
Join Date: Sep 2017
Location: Rustburg
Posts: 30
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Update I called ASA and the guy told me that apple and there update caused some problems with some phones. I had done 2 updates and the 2nd didn’t like the app. I didn’t know that there was another update, so I did the latest and all problems have gone for now. But that could be subject too change
Thanks
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10-13-2017, 01:50 AM
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#7
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Senior Member
Join Date: Oct 2014
Location: Germantown, TN
Posts: 6,330
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Which of your lights in the RV are controlled with this gadget? And is your iPhone or that hand-held the only way to turn on your light? We have had a number of RV's and probably own more iPhones, iPads, etc than the average bear, but I don't want to have to drag my iPhone around and dig it out every time I want to turn on or off a light as I go.
__________________
Jim in Memphis, Wife of 51 years is Brenda
2019 F450 6.7 Powerstroke
2018 Mobile Suites 40RSSA
2021 40' Jayco Eagle
2001 Road king w/matching Harley sidecar
2021 Yamaha X2 Wolverine 1000
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10-13-2017, 06:09 AM
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#8
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Senior Member
Join Date: Mar 2017
Location: Petersburg, KY
Posts: 276
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you can control everything with the touch screen. Don't need a phone if you don't want to use it. It controls all the slides, awnings, lights, generator, water pump and water heater.
__________________
2017 Fuzion 417
2018 Ram 3500 Longhorn
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10-14-2017, 11:16 AM
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#9
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Member
Join Date: Apr 2016
Location: Richmond, TX
Posts: 99
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Quote:
Originally Posted by Racebug
you can control everything with the touch screen. Don't need a phone if you don't want to use it. It controls all the slides, awnings, lights, generator, water pump and water heater.
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Well the LR slide out lights, mstr bedrm, bathrooms, loft, and a separate garage set all have light switches and are not controlled by the system. These lights you can put a dimmer on where as those on the system you can’t. that is in my 420.
Also you can only control the system with one device at a time.
__________________
BtLW . . .
We're not here for a LONG TIME, We're here for a GOOD TIME! HOOH!
2016 Fuzion Chrome 420 18.5k, '16 F350 DRW PSD CCLB, LKR Fx4, WH Platinum Tri, 4.1 LSD, MR, PullRite OE 25K 5th, High CT, EB Heater, Tailgate Step, Recon RL's, Air Lift System, TruXcedo Lopro, DZ TG Assist, KC Lights, Pop&Lock TG, Cable Lock
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10-14-2017, 11:21 AM
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#10
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Member
Join Date: Apr 2016
Location: Richmond, TX
Posts: 99
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Quote:
Originally Posted by MattHelm21
Frequently. Go to the DC(the display) and power it down by holding the power button until the “ok” confirmation comes up and press it. Once the screen goes dark then hold the power button in again until the screen comes on and release it. When you get the opportunity to enter your password on the display, try to log into the app first. Also, I’ve found that most of the time when I lose connection like this it is because I’ve left the app running in the background. I always manually close the app using the swipe up feature in IOS and I would say about 95 percent of the time I have no trouble reconnecting.
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I have had these issues as well I have also had to go to the brain unit (in forward storage Bay) and reset the main computer there by pushing the blue light button. Another solution if the initial ones don’t work in the future.
__________________
BtLW . . .
We're not here for a LONG TIME, We're here for a GOOD TIME! HOOH!
2016 Fuzion Chrome 420 18.5k, '16 F350 DRW PSD CCLB, LKR Fx4, WH Platinum Tri, 4.1 LSD, MR, PullRite OE 25K 5th, High CT, EB Heater, Tailgate Step, Recon RL's, Air Lift System, TruXcedo Lopro, DZ TG Assist, KC Lights, Pop&Lock TG, Cable Lock
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10-14-2017, 11:43 AM
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#11
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Senior Member
Join Date: Nov 2016
Location: Sussex, NJ
Posts: 471
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Quote:
I have also had to go to the brain unit (in forward storage Bay) and reset the main computer
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Check the version of firmware on your In Command system against the latest on the Jensen web site. You might actually have to download it to view the file names to find out. Since I updated mine, I have not had to reset the BCM once this season. I keep hoping for another update that will address the need to reboot the DC but the frequency of this issue has decreased to the point that the benefits of the system outway the occasional unreliability. If you are confortable with this upgrade, just be sure to follow the instructions to the letter as there are now two versions of the system and there are three separate updates needed that have to be done in the correct order or the system becomes unusable.
__________________
2016 Fuzion 414 Chrome
2016 Ford F450 Super Duty King Ranch
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