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Old 04-26-2016, 06:21 PM   #21
mfifield01
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I just tried cleaning and using the dry lube. It kind of worked, but it's a bigger issue with mine. I found that the rubber seal (flap) on the bottom is starting to tear. The area that is tearing makes it jerk on the way back in. It goes out fine. I guess it's time for some warranty work.
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Old 04-27-2016, 04:35 AM   #22
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If the seal is like mine it should be a quick fix. Looks like it is just held on by a few small screws.
I am truly confounded how sensitive the slide is, and how bad the jerking reaction is. Mine was visibly very clean on all surfaces. When I wiped the bottom and sides down with acetone I got a little chalky residue on the cloth from the sides. Could have been some wax. I don't recall waxing the sides, but knowing me I may have used a quick detailer spray on them.
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Old 04-27-2016, 05:40 AM   #23
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I agree, it does look like a quick fix. Only downfall is that it will probably take about 3 weeks for the dealer to get the part. I plan to use it while I wait (heading out today).
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Old 04-27-2016, 07:32 AM   #24
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Under warranty? Definitely make them fix it. No point in depriving yourself of some good camping time while you wait for parts!
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Old 04-27-2016, 12:47 PM   #25
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Probably take 3-6 weeks to get in the shop this time of year. I would schedule the shop work around your plans. They could change that seal in 15 minutes if they have one in stock.
Actually I would talk to a trusted repair shop, if you know one. Tell them what you have, maybe email a pic, and ask how long & how much. I think I would pay an hour labor rather than get jerked around by a dealer.
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Old 02-22-2018, 09:04 AM   #26
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Jerky Slideout

Well, it is a known design/engineering issue with the slideout extending or retracting... which will result in the lower wearbar wearing and possibly create other issues. Keystone has mitigated the problem on newer 2017 models by adding 3-4 rollers under the slide out to ease operation... works great! Keystone has acknowledged the problem and has authorized service repair on one of my slides by adding the rollers to my 2016 Raptor this past year (2017), again it works great! I started having the same problem on the other slide out (same design), and it is now in for the service upgrade at present (February 2018). Good luck all. : )
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Old 02-22-2018, 09:24 AM   #27
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Welcome to the forum. More information about your repairs would be appreciated. Who did the work, who paid for it, what process did you use to get the work approved, who is paying for this new (apparently out of warranty) repair on the current slide problem, how did you address that repair and was it approved under warranty, as a "good will repair" or part of a recall??? Inquiring minds want to know.......
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Old 02-22-2018, 12:03 PM   #28
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The corrected work on the slide out was done at the dealership and authorized through Keystone under "good will". The fix, installing rollers and re-adjusting the cabling really did the trick... thank you Keystone! Note: newer models today come with rollers under the slide. As you may be aware "good will" by a manufacturer gives them the flexibility to address the problem, or not. Recalls are generally those items deemed as mission critical or safety related. Thanks.
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Old 02-22-2018, 12:26 PM   #29
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Since it was a "good will" repair, how did you or your dealer document it in such a manner that Keystone approved the repair? What "secret" did you (or the dealer) use that motivated Keystone to approve the work? It's been the experience of the vast majority of owners (and dealers) that after the warranty period had ended, most have been denied any approval for "factory funded repairs". Do you have any advice for others that might help them get work approved on their slides?
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Old 02-22-2018, 06:37 PM   #30
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I had my Mom & Pop RV service shop investigate a small water leak last fall. They replaced the bulb seal on the sofa/dinette slide. They apparently checked the other slides and told me the refrigerator/TV (curb) slide needed rollers. $2400. Yeah that is the jerking slide. When we get back from the April trip I guess I'll talk to the Houston mega dealer.
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Old 02-22-2018, 07:51 PM   #31
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I had my Mom & Pop RV service shop investigate a small water leak last fall. They replaced the bulb seal on the sofa/dinette slide. They apparently checked the other slides and told me the refrigerator/TV (curb) slide needed rollers. $2400. Yeah that is the jerking slide. When we get back from the April trip I guess I'll talk to the Houston mega dealer.

Brent,

When I was having my issues I looked at adding rollers as well. After talking to Bal? about how that would go and digging into alternatives on the internet I added Teflon like glides to the bottom of my slides. This is the first year but 1) there is no jerking and 2) they seem very stable. The wearing of the Darco has, as would be expected, stopped. I paid $2200 for 2 slides about 12' long or so; kitchen and dining/living room. It might be something to consider before delving into a new trailer.....although I'm working on DW to do the same.....so I can get a 1 ton diesel.....
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Old 02-23-2018, 05:27 AM   #32
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That's a pretty good idea putting Teflon on the slides. How thick and wide are the Teflon strips? Are they just screwed to the bottom of the slide? Of course I'm thinking how I could "redneck" this myself.
For the time being I'm going to clean the seals and spray some more WD40 Specialist and ProtectAll. Leaving the 1st week of April for Tennessee, N Carolina, Virginia. No time for the 5th to be sitting and waiting for repairs. We're pretty booked up until October.
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Old 02-23-2018, 05:41 AM   #33
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My cable slides were working fine until I read a recommendation to use silicon spray on the bottom. After that, I got the same jerking described by the OP. I have washed once which helped a little, but will need to get more aggressive with it and look at suggestion on first page.
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Old 02-23-2018, 07:21 AM   #34
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That's a pretty good idea putting Teflon on the slides. How thick and wide are the Teflon strips? Are they just screwed to the bottom of the slide? Of course I'm thinking how I could "redneck" this myself.
For the time being I'm going to clean the seals and spray some more WD40 Specialist and ProtectAll. Leaving the 1st week of April for Tennessee, N Carolina, Virginia. No time for the 5th to be sitting and waiting for repairs. We're pretty booked up until October.

We didn't install pure Teflon strips. I believe the cost at that time was approx. $800 lin. ft. We used a material much like it (I'll have to look it up - I've posted it before but don't remember at the moment) which was much cheaper but just as good from what we could find. It is 1/8" thick with 3 countersunk screws on the front end out far enough so that they do not cross the wear bar. They are approx. 12" wide and long enough to extend past the wear bar when the slide is extended. They are attached to the bottom of the slides with adhesive. They had to raise and hyper extend the slides to get them on and secured then kept it for about 10 days to let it cure and work the slides multiple times a day to seat the strips.
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Old 02-23-2018, 12:43 PM   #35
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Y'all know what I'm thinking don't ya?
Those Teflon strips made for boat trailer bunks. Maybe use some good double sided 3M tape.
For now, I'm thinking clean it and spray it.
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Old 04-21-2018, 06:14 AM   #36
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I've had the jerking slide problem also. After much research on this and other forums I've found a solution that worked for me. Here is my post from another forum.

"I cleaned the bottom and the bearing strip with 90% alcohol. Tested and saw no noticeable improvement. I saw on another forum that after cleaning to apply WD-40 Specialist Dirt & Rust Resistant Dry Lube PTFE Spray. Don't use silicone. I immediately noticed an improvement. Except for jumping when it first started to slide in it ran smooth as new. I then sprayed behind the bottom seal, let it dry and tested. Except for sticking a little before beginning to travel it operated smoothly with absolutely no jumping. Others have said it will get better with use.
Glad to have my slide operating as new again.
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My slide operates like new again.

So what I've learned is the cause of my problem was getting SILICONE on the rub strip under the slide. Mine started with using seal conditioner with silicone and then I compounded it with spraying silicone under the slide to try and help the problem. This only made it worse.


Now I'm looking for a seal conditioner without silicone to use going forward.
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Old 04-21-2018, 07:59 AM   #37
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When I had mine at the factory the techs there recommended Pledge (I buy the imitation at the dollar store) furniture polish on all the seals, spray it on a rag & wipe them down, dirt doesn't stick & my seals all look brand new after 5+ years. Doesn't contain silicone & much cheaper than a "seal conditioner" at some rv store.
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Old 06-04-2018, 05:05 PM   #38
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Baby Power / Slide Seals

Funny story on this topic, while cleaning my 5er today I decided to "lube" my slide seals. Mind you I was having no problems was just being proactive, and that's when my problems began..... I used the 3n1 RV Care Slide-Out silicone lube, thinking this was what it was for. To my amazement,,, this darn thing jerked, hoped, bounce, to the likes I've never seen!!! I just bout cr-p my pants!! I thought I was "helping" my unit what have I done. Now keep in mind this IS my 1st unit with a slide, and more than likely my retirement home. ( That's what I'm TOLD) Needless to say I was s--tin bricks. I knew it was something I had just done, so I checked & rechecked. All looked good, & slick. Or so I thought, the seal underneath the slide looked fine till I rolled it over, I found it to be sticky & sort-of guey. Knowing I didn't want to put anything on there that would attract dirt & grime I got on this forum, and lo and behold I'm not the 1st one with this issue. And the baby power worked like a champ, after 2 rub downs & 3 in-in-outs it's back to where it was before I my proactive treatment!
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Old 06-04-2018, 06:10 PM   #39
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That WD40 Specialist is magic. I buy 2 at a time at Walmart.
But I do need to contact my Houston mega dealer about the repair bulletin for rollers.
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Old 07-06-2019, 05:53 AM   #40
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Quote:
Originally Posted by KPeters View Post
Well, it is a known design/engineering issue with the slideout extending or retracting... which will result in the lower wearbar wearing and possibly create other issues. Keystone has mitigated the problem on newer 2017 models by adding 3-4 rollers under the slide out to ease operation... works great! Keystone has acknowledged the problem and has authorized service repair on one of my slides by adding the rollers to my 2016 Raptor this past year (2017), again it works great! I started having the same problem on the other slide out (same design), and it is now in for the service upgrade at present (February 2018). Good luck all. : )
I have a 2018 Cougar TT and this issue still remains. No roller on mine. Jerked so bad it snapped cable. I will definitely try this cleaning!
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