Question for Cougar 327RES Owners

[dakingsella]

We recently purchased our Cougar 327RES and love it. We are concerned about our Sofa though and wondering if others are having issues. When we took delivery we discovered that we could not easily pull out and push in the Ottoman. We also discovered that when we made the sofa out into a bed, we could not get it back into the sofa position. The service dept found part of the frame was bent and straightened it, getting it back into place, but we still cannot easily pull out the ottoman.

Has anyone else had issues with the sofa in the 327RES?

Responses would be appreciated.