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Old 10-10-2018, 04:51 PM   #1
Cmccul
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In Command

Anybody having In Command problems. My 2019 Cougar 28sgs has this system. It works from the pad mounted on the wall. I paired it with my iPhone and things worked fine. Now Im not able to control the awning, the tank reading isnt correct, etc when using my phone. Is there a way to reset this? Any help is appreciated
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Old 10-11-2018, 03:21 AM   #2
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Make sure you downloaded the right app. I had a similar issue while doing my PDI and the sale person had no clue what was wrong, turns out I downloaded the wrong version.
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Old 10-11-2018, 07:14 AM   #3
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I have the correct app. Everything worked at one time.
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Old 10-11-2018, 09:17 AM   #4
AbHDToyHauler
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I don't suppose you are trying to check it too far away and it's bluetooth? Also sometimes when using bluetooth (and I am assuming it's bluetooth) they don't always reconnect well after you lose the signal.
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Old 10-11-2018, 11:03 AM   #5
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Another possibility is if you have done an update on your phone you made need to unpair and then repair your phone to it.
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Old 10-11-2018, 12:57 PM   #6
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Quote:
Originally Posted by Firewall View Post
Make sure you downloaded the right app. I had a similar issue while doing my PDI and the sale person had no clue what was wrong, turns out I downloaded the wrong version.
^^This! I know you mentioned that everything worked at one time, but after we got our 2019 Cougar 29BHS with In Command, I downloaded the first app in the Play store and it "kinda" worked, but not like it was supposed to. The next morning, I downloaded the second app in the list to my wife's phone and it worked perfectly! Also, as someone else mentioned, Bluetooth connectivity plays a part. Our main phones are Galaxy S8+. But, we have a pre-paid Verizon J1 for times that we might not have the best service. I downloaded the app onto that phone and it doesn't work nearly as well with the Bluetooth connection. The awning will stop and start. The slide will stop and start. When we go back to our regular phones, everything works fine.
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Old 10-16-2018, 05:44 PM   #7
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remove app, reinstall, re-sync the floor plan.
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