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10-03-2018, 05:12 PM
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#1
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Member
Join Date: Sep 2018
Location: Santa Rosa
Posts: 38
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Normal issues?
About 3 1/2 months ago I bought a 2019 Hideout 303RLI 5th wheel. I have had what seem to me to be a lot of things break or stop working so my question is;does this seem normal or is my rig haveing more problems than normal? Here is the list: brakes failed(as I was trying to leave the dealership on delivery, they found a grounded wire in one of the brake drums),heater stoped working( bad board), a/c driped water to inside of trailer- poor air flow and then stopped working(they found a baffling out of place and it pulled a wire off and was also causing the airflow and water issue),refrigerator will intermittently only work on gas,bed frame broke,heard a noise from one of the wheels(on insp I found a nut with star washer in the L/F brake drum I assume it came from the backing plate). It is at the dealership for the last 3 now. Also has had many trim things like glass for light over dinette fell off and broke, sagging ceiling panel,cabinet doors falling off,veneers peeling,etc. I’m less worried with the trim stuff but I would like to be able to depend on the brakes and know that the nuts and bolts are going to stay on the suspension. My dealer has a good shop and the things they have fixed are still fixed and they did a nice job with the trim stuff. When I asked the advisor if this seemed like s lot of problem he said “at least it is under warranty “ lol. My girlfriend and I love the trailer and love camping in it, but are now kind of just expecting things to go wrong on our trips. Any feed back will be appreciated thank you.
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10-03-2018, 05:24 PM
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#2
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Senior Member
Join Date: Jan 2014
Location: Winnipeg, Canada
Posts: 1,196
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My list is longer.
My DW tells friends and family that we bought a box of TT parts and I have had to rebuild the TT myself to get it right.
The good news is that once taken care of, the issues to not reoccur. Hopefully that will come sooner for you than the 2 seasons it took for me to find and solve all the issues. The last three seasons have been relatively problem free.
__________________
2018 Jayco Eagle HT 265BHS (previous: 2015 23RB Passport Elite, ProPride)
2015 F250 XLT SB Crew, 6.2l gas
PullRite 16K SuperGlide w/SuperRail
Reese 5th Airborne (bagged) Pin Box
RoadMaster Shock Kit
X-Factor Cross Bracing
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10-03-2018, 05:32 PM
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#3
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Senior Member
Join Date: Apr 2015
Location: nm
Posts: 1,833
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I had brake wires rubbed into yes as many issues but your dealer is good. My dealer liked to sell them but couldn't fix much. Ask questions and learn
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2018 1 ton 4x4 c.c standard bed GMC Denali
Anderson ultimate hitch
2015 311 Impact Fusion toy hauler
2018 Milwaukee 8 FLRTU roadglide glide ultra
2018 800 Z force spot BUGGY.
500 watts of solar enough power for boon docking.
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10-03-2018, 05:37 PM
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#4
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Senior Member
Join Date: May 2018
Location: Phoenix
Posts: 352
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Seems like a lot of issues at once?...and no that is not normal.
Usually you catch most of these before you leave the lot!
But again at least it's under warranty.
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10-03-2018, 06:39 PM
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#5
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Site Team
Join Date: Feb 2014
Location: W. Texas
Posts: 17,671
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As Meaz93 mentioned, most of the stuff you mention should have been found and rectified before you took off with it with a good PDI. After that, yes, things happen fairly frequently when towing an RV, and no, you're not having an extraordinary experience. IF things had been properly prepared before launch you would have had a pretty good experience.
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Danny and Susan, wife of 56 years
2019 Ram 3500 Laramie CC SWB SB 6.4 4x4 4.10
2020 Montana High Country 331RL
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10-03-2018, 07:40 PM
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#6
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Member
Join Date: Sep 2018
Location: Santa Rosa
Posts: 38
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Quote:
Originally Posted by meaz93*
Seems like a lot of issues at once?...and no that is not normal.
Usually you catch most of these before you leave the lot!
But again at least it's under warranty.
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Yes it seems like a lot of issues in the first few months/trips. I agree some of the stuff should have been cought on pdi but a lot of the stuff has happened after delivery. Also being new to rv’s I didn’t realize the walk through at delivery was my time to insp the trailer befor taking it. I am learning a lot as I go
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10-03-2018, 07:58 PM
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#7
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Senior Member
Join Date: May 2018
Location: Phoenix
Posts: 352
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The bottom line again is that Keystone will fix those things [emoji106]
Go through that coach will a fine tooth comb-lol..... get it all taken care of before the 1 year Anniversary of purchase date.
Ohh yeah.....and most of all enjoy that trailer!
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10-04-2018, 03:05 AM
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#8
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Site Team | Emeritus
Join Date: Dec 2015
Location: Kansas City
Posts: 3,878
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Check it all now and put that warranty to work for you.
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Chip Bruce, RPh
Kansas City, MO
2016 Impact 312
2017 Silverado 3500HD SRW
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10-04-2018, 04:33 AM
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#9
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Site Team
Join Date: Mar 2011
Location: Gaylord
Posts: 26,981
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Read the warranty exclusions carefully. There are some things covered only for the first 90 days, some things not covered by Keystone (tires, etc) and some things covered only if you can prove you did maintenance regularly. Point is, be prepared and know the warranty. If not, you're going to get into trouble expecting that everything is covered and will be free. That is not Keystone, but all RV brands...
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John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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