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08-07-2023, 08:57 AM
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#21
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Junior Member
Join Date: Apr 2023
Location: Box Elder
Posts: 19
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update!!
Hi,
Furrion determined it was the front panel module on the stove. They sent the part to a technician, he came out, swapped them out and....still the problem. Just this morning I took both my batteries in and they tested bad. I haven't replaced them yet because I might replace them with lithium and the converter with one that works with lithium batteries.
Could the bad batteries be causing my stove knob light issue?
Thanks
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08-07-2023, 09:21 AM
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#22
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,357
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If the problem existed while plugged into shore power, I would think the converter would supply enough voltage for the module to operate properly.
Just my thoughts.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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08-07-2023, 12:09 PM
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#23
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Site Team
Join Date: Feb 2014
Location: W. Texas
Posts: 17,702
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I agree with Chuck. I don't know what module they replaced but unless it has some method of self generating battery it wouldn't be causing the LEDs to stay lit. The converter should be plenty to operate the stove lights normally. Have you checked the converter to make sure it's OK? If both batteries were bad and it's been hustling trying to charge bad batteries it might have been damaged as well. If everything else 12vdc is working OK then I would have to think there is still a problem with the stove. Was anything determined about the interaction between the stove and A/C?
__________________
Danny and Susan, wife of 56 years
2019 Ram 3500 Laramie CC SWB SB 6.4 4x4 4.10
2020 Montana High Country 331RL
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08-08-2023, 08:15 AM
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#24
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Junior Member
Join Date: Apr 2023
Location: Box Elder
Posts: 19
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Chuck & Sourdough, Thanks for keeping with me on this one. The tech. that was out said there should be no connection between the stove and the a/c. The a/c has been working great in this Florida heat. The lights still dim when the a/c kicks in. I still think there is a connection between the two. This is a head scratcher for sure and my troubleshooting skills are not anywhere near yours.
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08-08-2023, 08:33 AM
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#25
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Site Team
Join Date: Oct 2011
Location: Joppa, MD
Posts: 11,763
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Quote:
Originally Posted by DarrenP
Chuck & Sourdough, Thanks for keeping with me on this one. The tech. that was out said there should be no connection between the stove and the a/c. The a/c has been working great in this Florida heat. The lights still dim when the a/c kicks in. I still think there is a connection between the two. This is a head scratcher for sure and my troubleshooting skills are not anywhere near yours.
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The only thing that I can think of to explain this would be weak batteries, or poor battery connections, and or the converter. When the a/c compressor starts it draws high amperage. If the 12vdc system is marginal and the batteries and charger (converter) can't make up for the drop in 120vac voltage then the lights would dim.
I would be checking for a good ground connection on both 12vdc and 120vac systems. Check battery voltage @ the distribution panel and check the a/c start up amps with a clamp styles ac meter.
__________________
Marshall
2012 Laredo 303 TG
2010 F250 LT Super Cab, long bed, 4X4, 6.4 Turbo Diesel
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08-08-2023, 09:06 AM
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#26
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Junior Member
Join Date: Apr 2023
Location: Box Elder
Posts: 19
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Quote:
Originally Posted by flybouy
The only thing that I can think of to explain this would be weak batteries, or poor battery connections, and or the converter. When the a/c compressor starts it draws high amperage. If the 12vdc system is marginal and the batteries and charger (converter) can't make up for the drop in 120vac voltage then the lights would dim.
I would be checking for a good ground connection on both 12vdc and 120vac systems. Check battery voltage @ the distribution panel and check the a/c start up amps with a clamp styles ac meter.
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I did take the two 6v wired in series batteries in and had them tested. They both tested bad. I'm in the process of researching to replace them with lithium which means I'll also have to replace my converter.
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08-08-2023, 01:03 PM
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#27
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Site Team
Join Date: Feb 2014
Location: W. Texas
Posts: 17,702
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The dimming of the lights when the A/C kicks on is understandable with bad/no batteries and the converter trying to carry the load. I think first thing I would do is fix the 12vdc problem by replacing those batteries. When that problem is solved and we know we have good batteries vs bad ones that impact both AC (via converter) and DC you can move on to the stove.
__________________
Danny and Susan, wife of 56 years
2019 Ram 3500 Laramie CC SWB SB 6.4 4x4 4.10
2020 Montana High Country 331RL
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08-08-2023, 01:56 PM
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#28
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Site Team
Join Date: Mar 2011
Location: Gaylord
Posts: 26,998
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To add a caution to Danny's comments about getting the battery/batteries reinstalled in the trailer 12 volt system, remember that the converter is not capable of providing the "power surge" required to operate the slides or the leveling system without the battery to take up the slack. Without a functioning, fully charged battery in the system to augment the converter/charger, you risk damaging or destroying your converter by opening/closing the slides, using the leveling system and maybe even by opening the awning.
A fully charged battery is necessary to carry the "high amp load of those big DC motors"....
__________________
John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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08-08-2023, 03:14 PM
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#29
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Senior Member
Join Date: Jul 2022
Location: Elm Mott
Posts: 165
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Quote:
Originally Posted by DarrenP
Hi all. After 3 months of full time RVing the blue lights behind the stove (not oven) knobs are on all the time. Not as bright as when they are switched on but still on. The knob lights dim even more and stay that way when the air conditioning is on. When I turn the knob lights on my converter fan immediately turns on. If I turn them off the fan turns off. The converter fan doesn't immediately come on when I turn any other 12v lights or 120V circuits. Also the air conditioning doesn't cause any other lights to dim, only the knob lights when they are off. If the knob lights are on, they do not dim when the AC comes on. I should add the stove and oven work as they should. Any ideas what might be causing this? I'm worried it could lead to bigger, more expensive problems. It's in a 2022 Passport 2400RBWE. Thanks
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Let me see: do an ohm test between terminals d3 and r14 on circuit board t4 and access that panel by removing the stove and turning it upside down and doing this test. If that test is positive but the problem still exists... really? The quick solution is to pull out the furrion junk appliance and replace with a name brand. Any other brand is better in my opinion.
__________________
Alpine Custom Upgrade in Elm Mott, TX
2021 Alpine 3650RL W/electric central heat
and 35 other inventions/improvements to it
2012 Freightliner M2 112 2L Conversions
450HP Detroit DD13 1,650 torque,
Allison 4000 automatic, 4.30 gear
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08-16-2023, 12:05 PM
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#30
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Junior Member
Join Date: Apr 2023
Location: Box Elder
Posts: 19
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Fixed!!!
This morning I replaced the converter and up until now the stove knob back lights have not been on when they are turned off. I want to thank everyone that took the time to offer me possible solutions and words of encouragement. This is a great forum. I have a Keystone Passport so I'm sure I'll be back. Thanks again.
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08-16-2023, 12:28 PM
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#31
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Site Team
Join Date: Feb 2014
Location: W. Texas
Posts: 17,702
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Good deal! Let's hope that fixes it. I don't see how the converter could keep the knob lights on when you had all 3 wires to the switch disconnected but....they're not on now!
__________________
Danny and Susan, wife of 56 years
2019 Ram 3500 Laramie CC SWB SB 6.4 4x4 4.10
2020 Montana High Country 331RL
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08-16-2023, 12:36 PM
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#32
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Junior Member
Join Date: Apr 2023
Location: Box Elder
Posts: 19
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I was going to wait a few days to post that it is fixed but I got too excited. There are lots of wires down there so maybe it was a loose connection someplace.
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08-18-2023, 06:37 AM
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#33
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Junior Member
Join Date: Apr 2023
Location: Box Elder
Posts: 19
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Are You Kidding Me??
Below is the response I got from Furrion when I sent them the entire email string where they said the front panel module was the problem and it didn't fix the problem. She didn't even read the email string or see I said stove knobs not oven knob. I sent the email before I fixed the problem with this forums help. Pretty basic, when the switch is off there are not supposed to be any lights on.
Good Afternoon,
The functionality of the oven is working as designed.
Attached to this email is the user manual.
The knob BLUE LED light, when in the off position, is the decoration light!
Knobs will turn red when in use.
Please let us know if you have any further questions or concerns.
Thank you,
Sophie Q
Lippert Customer Care Center, Appliance & Electronics Technician
p: 432.LIPPERT | f: 574.534.7161
e: [email protected]
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