Go Back   Keystone RV Forums > Keystone Community Forums > Full-timers & Snowbirds
Click Here to Login

Notices

Reply
 
Thread Tools Display Modes
 
Old 03-28-2019, 08:10 AM   #1
wrightstyle
Junior Member
 
Join Date: Nov 2018
Location: Johnson city
Posts: 1
Keystone 2019 333Fks trailer awning issues

We had our awning out. No wind or snow or water. The right strut just snapped at the connection point. This caused the whole corner of the awning to collapse bending the arm. Anyone know of replacement parts? We are full time and I was told that I would have to drag it 2hrs to the dealer and then back again after parts were ordered.
__________________

wrightstyle is offline   Reply With Quote
Old 03-29-2019, 10:32 AM   #2
JRTJH
Site Team
 
JRTJH's Avatar
 
Join Date: Mar 2011
Location: Gaylord
Posts: 14,591
You may be able to send the dealership photos of the damaged parts and the overall awning. They could (if they're willing) diagnose the problem and order parts based on your photos.

If they won't work with you, possibly your insurance company would consider a claim ???

You didn't give any indication of the brand or model of awning that's on your trailer, so providing links to the parts breakdown is not possible. However, you can always order a replacement side arm for your awning from the manufacturer (at your expense). Typically they range from $400-$1000 depending on the brand and style. I wouldn't recommend that expense if your awning is still in warranty and "should be repaired" by the manufacturer.
__________________

__________________
John



2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
JRTJH is offline   Reply With Quote
Old 03-29-2019, 03:24 PM   #3
chuckster57
Site Team
 
chuckster57's Avatar
 
Join Date: Jul 2014
Location: Modesto
Posts: 8,663
There are numbers on the roller tube and if its a Dometic product there are P/N stickers on the arms.
__________________

2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.

Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
chuckster57 is offline   Reply With Quote
Reply

Tags
awning, keystone

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by the Keystone RV Company or any of its affiliates in any way. Keystone RV is a registered trademark of the Keystone RV Company.


All times are GMT -8. The time now is 03:15 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2019, vBulletin Solutions, Inc.