Entire Front Cap being Repainted under warranty!!!

Tgribb6 · 06-23-2013, 06:46 PM

Hey guys,

I have a 2013 Outback 312bh and although it has been great, the top of the front cap started to fade after just 9 months. I had a detailer come out, compound buff, wax, and seal it but it came back after about 10 days.

Anyhow, I took the trailer in (Mike Thompson RV) last week and I was notified on Friday that Keystone has agreed to repaint the entire front cap.

This is a huge relief. I have read of some people having similar issues so I thought I would share my experience and success.

I should have the trailer back in about 2 weeks

Ty

crash · 06-24-2013, 04:43 AM

Thats great to hear.

Beerdude41867 · 02-06-2014, 11:46 AM

I'm dealing with Keystone right now with the same issue. The dealer's vs. Keysone estimates aren't in the same ballpark. Do you know what your repair cost?

J&A · 02-06-2014, 07:56 PM

Exactly what are they offering to do? I thought the front caps were made out of fiberglass with a gel-coat finish. Are they going to apply gel-coat or paint to correct the problem?

jje1960 · 02-07-2014, 02:06 PM

Quote:

Originally Posted by J&A

Exactly what are they offering to do? I thought the front caps were made out of fiberglass with a gel-coat finish. Are they going to apply gel-coat or paint to correct the problem?

I must say, since reading so many posts concerning front cap fade, I am actually perplexed... I also had fade issues with our SRX, as posted a number of times, I purchased the 3M product, polished off the oxidation, problem solved. I would not want paint to be applied to the gelcoat finish of the trailer. I do very much appreciate diversity of views, just can't understand this one. Have a good weekend everyone, looking forward to Spring!!

J&A · 02-08-2014, 05:46 AM

I agree. I have an Outback Terrain with the same cap so I'm really interested to hear what the final manufacturer's recommendation and resolution is. At the same time, like you and many others have recommended in this forum, I have my preventive treatment ready to go over the cap and the entire trailer as soon as the weather improves. I plan to do this before the season begins and when it ends.

You may also like: