Electric awning trouble

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Hi there... am wondering about my electric awning on my 2015 Bullet 248RKS...

I've noticed the last couple of times I've used the awning, that it seemed to be getting slower in it's operation. This time, it was definitely struggling when I retracted it... so much so, that I'm afraid to extend it for fear of it not retracting at all and getting stuck in the open position. I'm assuming it needs a new motor? but was wondering if it could possibly be anything else?

(also, I don't even know where the motor is located and would you have an approximate of what a new one costs?) I'm a real rookie at this only having owned my Bullet since June.

Thanks in advance for any info/advice.

Linda

2015 Keystone Bullet 248RKS
2013 Ford F-150 4wd