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05-22-2016, 06:37 PM
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#1
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Senior Member
Join Date: Apr 2012
Location: KY
Posts: 386
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Norcold recall ?
So the other day in the mail I get some class action lawsuit about a norcold fridge recall. My unit is a 2012 raptor. And the recall I looked up was up to 2011. Now I realize many rvs are made the previous year and the year they say it is , is the next year
Just curious if there is another recall out there or not. I did do the search on this form and only found one thread. I called the dealer and they don't know
Any thoughts
Sent from my iPhone using Tapatalk
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05-22-2016, 07:07 PM
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#2
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Site Team
Join Date: Mar 2011
Location: Gaylord
Posts: 26,996
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You can check for recalls/notifications for any Keystone product on their website. Recalls are located in the "owner's" tab located at the top of the homepage. You can also link to the recall information for all Keystone products here: http://www.keystonerv.com/customer-s...-notifications
ADDED: There is a Norcold recall that includes Raptor trailers. The recall is located here: http://www.keystonerv.com/media/1607...%20-%20Web.pdf
It appears that the recall does not include your 2012 trailer. It affects 2011 Raptor Fifth Wheels manufactured from 5/10/2010 – 10/21/2010. If you have any questions, you can contact Keystone Customer Service at (866) 425-4369. If you contact them, have your VIN available.
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John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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05-22-2016, 08:33 PM
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#3
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,347
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Your link to the raptor recall doesn't work for me. I'm using my phone app so that may be the problem.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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05-23-2016, 02:55 AM
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#4
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Site Team
Join Date: Mar 2011
Location: Gaylord
Posts: 26,996
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Quote:
Originally Posted by chuckster57
Your link to the raptor recall doesn't work for me. I'm using my phone app so that may be the problem.
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I just "clicked" on the link and it opened on my desktop computer. Possibly it's the "phone app" ??? Try it from a "real computer" and if it doesn't work, let me know and I'll see if I can post the entire recall notice as an attachment.
__________________
John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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05-23-2016, 04:46 AM
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#5
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Senior Member
Join Date: May 2010
Location: New Mexico
Posts: 1,270
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The link works from my laptop.
Terri, the Chevy co-pilot
__________________
'06 Chevy 2500HD 6.6L Duramax/Allison 4x4 CC SB
2010 Laredo 265RL {SOLD}
Reese 15K Pro-series (manual slide)
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05-23-2016, 04:47 AM
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#6
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,347
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Popped right up on my iPad using web browser. FWIW I haven't had a desktop computer for the last 5 years, can't say I miss it.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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05-23-2016, 06:43 AM
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#7
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Senior Member
Join Date: Jul 2015
Location: Texarkana, TX
Posts: 1,052
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There were recalls across a number of years. Easiest way to check is with Norcold directly:
http://www.thetford.com/customer-sup...l-information/
The class action lawsuit is a settlement with Norcold if you owned one of the impacted (recalled) fridges.
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05-24-2016, 12:15 PM
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#8
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Site Team
Join Date: Feb 2014
Location: W. Texas
Posts: 17,692
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Quote:
Originally Posted by chuckster57
Popped right up on my iPad using web browser. FWIW I haven't had a desktop computer for the last 5 years, can't say I miss it.
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What!!! How can you read all those little words on the internet without a 25" monitor ?? If I was trying to read that little screen they would have to find me some octafocal glasses instead of my quadfocals
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05-24-2016, 05:19 PM
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#9
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,347
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iPad Air II, not so little screen, and readers 2X glasses LOL.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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05-25-2016, 07:17 PM
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#10
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Senior Member
Join Date: Jul 2013
Location: Box Elder
Posts: 2,910
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The card has nothing to do with a recall, it is strictly about a class action law suit.
__________________
Bob & Becky
2012 3402 Montana
2012 Chevy 2500HD D/A CC
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07-27-2017, 11:09 PM
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#11
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Junior Member
Join Date: Jul 2017
Location: Chesapeake
Posts: 2
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And then ? Status please. Just bought previously owned.
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07-28-2017, 03:38 AM
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#12
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,347
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If you read the notice, the deadline to file was last year so you would not be eligible.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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07-28-2017, 03:49 AM
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#13
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Senior Member
Join Date: Jan 2015
Location: Northeast Florida/Southeast Maine
Posts: 784
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Quote:
Originally Posted by JRTJH
You can check for recalls/notifications for any Keystone product on their website. ...
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The link worked fine for me, but the interesting thing is that it doesn't appear to list all of the recalls (at least for my model). The most recent one for the Dometic thermostat is not provided, yet I know in another thread on this forum there's a link to it on Keystone's site as I downloaded it at that time.
__________________
Now: 2019 Winnebago 2500FL w/e2 WDH;Sold: 2015 Bullet Premier 19FBPR (shown)
2012 Ford F-250 Lariat Super Duty Crew Cab (gas 6.2 L, 3.73 gear ratio 2WD, 172" WB)
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07-28-2017, 05:37 AM
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#14
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Senior Member
Join Date: Oct 2016
Location: North Central Florida
Posts: 177
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Just received my first of four settlement checks last week. Yearly payouts.
__________________
2017 Ram 3500 Dually
2017 Montana High Country 310RE
B&W Patriot Hitch
Love the smell of fresh coffee & diesel in the morning!
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07-28-2017, 05:46 AM
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#15
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Site Team
Join Date: Mar 2011
Location: Gaylord
Posts: 26,996
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geobet,
If you don't mind sharing, what was the final settlement amount? Often these types of class action suits are a "cash cow" for a legal team and offer little reimbursement to the damaged owners, other times, they really help. Few have heard the results of this one.
__________________
John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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07-28-2017, 09:18 AM
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#16
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Senior Member
Join Date: Oct 2016
Location: North Central Florida
Posts: 177
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John:
My first settlement check was for $228.90. Similar payouts will be made July 1, 2018, 2019, and 2020. Around $915 in total for my share of the settlement. Fine print says my payout is based on a value per share of $37.11 which is 25 shares less the settlement admin cost. Not bad for a few minutes of paperwork.
__________________
2017 Ram 3500 Dually
2017 Montana High Country 310RE
B&W Patriot Hitch
Love the smell of fresh coffee & diesel in the morning!
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07-28-2017, 09:37 AM
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#17
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Site Team
Join Date: Mar 2011
Location: Gaylord
Posts: 26,996
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WOW !! Much different results than the payouts from the class action suits on the HP or Compaq hard drive issues!!! Thank you for sharing the information.
__________________
John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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07-28-2017, 02:49 PM
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#18
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Senior Member
Join Date: Jul 2015
Location: Texarkana, TX
Posts: 1,052
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Mine was $45, the first of 3-4 yearly settlements.. ugh.
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