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07-06-2019, 12:59 PM
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#1
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Junior Member
Join Date: Jul 2019
Location: Caledonia
Posts: 3
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Water Heater Gas Does Not Work
Our hot water heater works fine when running on electric, but does not work on gas. On gas the igniter clicks but does not fire up.
Any lessons learned that may help a newbie?
Thank you!
2017 Keystone Sprinter 29BH
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07-06-2019, 01:12 PM
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#2
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Senior Member
Join Date: Jul 2014
Location: Hemlock
Posts: 816
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Can you smell propane?
Some of the lines take a few cycles to purge.
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R.J. and Ginger
2019 Ram 3500 6.7 HO, Aisin Trans 3:73
Reese Goosebox
2019 Sandpiper 379FLOK
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07-06-2019, 01:17 PM
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#3
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Senior Member
Join Date: Oct 2018
Location: Southern California
Posts: 1,286
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Sorry for asking, do you have propane in the tanks?
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Mike
2017 F250 6.7 Powerstroke FX4 crew cab
2016 Hideout 24BHSWE (27 foot TT)
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07-06-2019, 01:20 PM
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#4
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Site Team
Join Date: Feb 2014
Location: W. Texas
Posts: 17,677
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Has it ever worked? Is this the first time you've tried to use it? Does the stove/oven work? If you have LP you might turn on the stove top burners to make sure that you are getting propane flow and get rid of any excess air there might be in the lines.
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Danny and Susan, wife of 56 years
2019 Ram 3500 Laramie CC SWB SB 6.4 4x4 4.10
2020 Montana High Country 331RL
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07-06-2019, 04:16 PM
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#5
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Junior Member
Join Date: Jul 2019
Location: Caledonia
Posts: 3
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Thank you everyone, we appreciate your help!
Yes, we smell propane and have propane in the tanks. We used the inside and outside stovetop regularly during the week. The water heater ran on gas/electric (both) Memorial weekend. This week was the first time we’ve had to go electric only for it to work.
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07-06-2019, 04:34 PM
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#6
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Senior Member
Join Date: Feb 2014
Location: Young America MN
Posts: 372
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Some good troubleshooting stuff on the internet under Suburban water heaters which is usually what's in your Keystone. Does not need to be a Keystone vid or PDF .
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39 foot Forest River Vengeance dragged by GMC 3500.
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07-07-2019, 05:26 AM
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#7
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Junior Member
Join Date: Jul 2019
Location: Caledonia
Posts: 3
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Thank you - we will google videos this morning!
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07-23-2019, 04:16 AM
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#8
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Senior Member
Join Date: May 2017
Location: CT frontier
Posts: 155
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I had that issue with mine during the first year of ownership. Bad circuit board. Replaced under warranty. No issues since.
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2017 Cougar XLite 21 RBS
2015 Ram 3500 SLT 5.7 Hemi
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07-23-2019, 04:42 AM
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#9
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Senior Member
Join Date: Dec 2018
Location: grand rapids
Posts: 596
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try cleaning orfis with windex.
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07-23-2019, 06:58 PM
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#10
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Member
Join Date: Mar 2015
Location: North Plains
Posts: 45
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I had the circuit board go bad in my last trailer also. It’s a pretty common failure. When it went bad on mine, I wired in an on/off toggle switch for the rest of our trip. When I got home I replaced the circuit board with one from Dinosaur Electronics. Way better quality than the original.
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07-23-2019, 07:37 PM
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#11
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,327
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x2 on dinosaur board. If it’s still under warranty you don’t have a choice.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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07-23-2019, 07:59 PM
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#12
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Senior Member
Join Date: Oct 2017
Location: Middleton
Posts: 255
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Same symptoms ours was bad circuit board.
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