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Old 02-11-2022, 03:14 PM   #1
Rob1955
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Oh come on

Was watching a you tube video where the guy was compaining about his water pump and lines freezing up, so I looked at my set up? Jeez-uz,, looking at day light there.. Ya it gets foam insultaion. I'm not in the south.
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Old 02-11-2022, 03:44 PM   #2
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Look at that outside cover and the seal between the back of the water heater and the exterior wall. Looks like your PO has had the water heater out and didn't put butyl tape behind the front flanges from what I'm seeing.
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Old 02-11-2022, 04:38 PM   #3
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Look at that outside cover and the seal between the back of the water heater and the exterior wall. Looks like your PO has had the water heater out and didn't put butyl tape behind the front flanges from what I'm seeing.
Looks like that to me too. It’s looking like your selling dealer is a real wiener…I mean winner.
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Old 02-11-2022, 05:28 PM   #4
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Well on a good note it looks extremely clean in there …you must like something about this trailer?…right?
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Old 02-11-2022, 05:32 PM   #5
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Fix the water tank…put some butyl tape on the water heater…maybe find someone who can go over the rig with a fine tooth comb and make a list of everything you don’t approve of and just make your mind up to get it to your standards….then you will have a perfect ( for you) trailer and will have nothing but glowing remarks about your trailer and will speak fondly of it



Everyone has issues with there trailer… I’ve seen a person or two come on here and just complain and pick their trailer apart just to try and convince everyone how rv’s are just junk..that gets old after awhile

When a problem arises just post it and someone will be happy to offer a solution if your willing to hear it
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Old 02-12-2022, 07:18 AM   #6
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I worked for years in the semi-conductor industry, down time in the plant cost us 2600.00 a second, so everything had to be done right. Not to mention we ran a lot of dangerous stuff. I am not use to seeing 1/2 assed work. Plumb and straight?
Then I am also tired of tossing money at this. They pretty much insisted on financing for some reason, and I should have stood my ground.. first payment was 20K, next month I planned to just pay it off. Now it looks wise to hang on to that money for things that pop up?
Sometimes I wonder how much of a brain I have left. MS just has sucked, blood barrier in the head breaks around a nerve, kiss a section of your brain good bye.. am I loosing it? Maybe yes maybe no. I did have to sign a letter stating I had no law suits against the company, nor planned to file any..So I come here seaking out he wisemen..
Yes, we liked the trailer, but wish I had taken more time going over it.. cold windy day out on the lot.
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Old 02-12-2022, 07:30 AM   #7
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I worked for years in the semi-conductor industry, down time in the plant cost us 2600.00 a second, so everything had to be done right. Not to mention we ran a lot of dangerous stuff. I am not use to seeing 1/2 assed work. Plumb and straight?
Then I am also tired of tossing money at this. They pretty much insisted on financing for some reason, and I should have stood my ground.. first payment was 20K, next month I planned to just pay it off. Now it looks wise to hang on to that money for things that pop up?
Sometimes I wonder how much of a brain I have left. MS just has sucked, blood barrier in the head breaks around a nerve, kiss a section of your brain good bye.. am I loosing it? Maybe yes maybe no. I did have to sign a letter stating I had no law suits against the company, nor planned to file any..So I come here seaking out he wisemen..
Yes, we liked the trailer, but wish I had taken more time going over it.. cold windy day out on the lot.
The RV industry is nothing like the semi-conductor industry and any comparison is fruitless.

At this point, what's done is done. You can't "unring the bell" so your only choices are to accept what you have and move on or sit in misery and let the anger/disappointment fester until it overcomes you....

That choice can't be made by any stranger on a forum. It's a mental exercise that only you can achieve.

If you have issues with your trailer and want recommendations on how to fix it or how to replace parts or how to work around a problem and use the trailer anyway, then this is the right place to gain the expertise to help you repair your trailer.

On the other hand, if you're looking for a venue to "bash a dealer" or "crucify Keystone", you've made your point well known. Realize that none of us have the capability to "right your wrongs" and we all have our own problems that we're facing, some much harder to resolve than yours, some lucky enough to have resolved their problems, until the next crisis occurs in our lives. We can offer sympathy, empathy and "yeah, me too"... But, bottom line, none of us can "fix your problems". We can only offer advice to help YOU fix it.
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Old 02-12-2022, 08:08 AM   #8
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Might want to check out the red banner on the bottom of every page of this forum.
That "disclaimer" says it pretty well!
If you need help or advice it'll come from other members, not Keystone if asked here.
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Old 02-12-2022, 08:16 AM   #9
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John hit the nail on the head OP. What you have is what you have at this point. There was a time many years ago things like you're experiencing made me furious, I would be heck bent ripping through anyone/anything for messing something up then giving it to me. Over the years I've found that is pointless - with RVs if you aren't expecting something to be broke you're not prepared. If you let things that aren't done right drive you crazy.....you WILL go crazy because that's the way it will be. If by some quirk everything IS OK a person just got a huge windfall.

Whether the issues are from a manufacturer, dealer or previous owner and whether you think it was intentional or oversight, the only thing that matters in the end is that whatever it is is what faces you now. I learned to expect it and then deal with it - when I didn't it would literally eat me up and not only ruin my day but week(s) along with my health. Up front I do my dead level best to make sure everything is right prior to it falling into my lap but that doesn't mean a lot; RVs are so complicated and there are so many things that you can't fully check/test prior to actually using it that you just have to expect a snafu.

In your case the items you've listed aren't insurmountable. The water heater seal (daylight) should be a simple matter of pulling it out a bit, placing the butyl tape then pushing/screwing it back in. WHY it was out would be of concern to me. The dealer may have pulled it as part of their systems check before resale but you would have to ask them (it still should have been resealed). The tank is repairable or replaceable. If that is something you don't want to do, or can't, you can get rid of it and start over with something else. I will say it took me 2 years to adjust my head to accepting what an RV is and what it would require of me to be able to participate without blowing a gasket; as I've said for a long time - RVing is a mindset. Mull on that and good luck getting her up and running like you want. We all want you to be happy and have fun so continue to let us know if there are issues that we might be able to help with.
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Old 02-12-2022, 08:19 AM   #10
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Yep there are plenty of people offering good advice. I'll get over this bump.... camping season is still a few months off, I have time to resolve issues.. learned something today about those sway bars,, Coming from the industry I did. it's hard to accept 1/2 assed worksmanship... Our Mission statement was "Exceed the Need" a different world now.
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Old 02-12-2022, 08:27 AM   #11
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Yep there are plenty of people offering good advice. I'll get over this bump.... camping season is still a few months off, I have time to resolve issues.. learned something today about those sway bars,, Coming from the industry I did. it's hard to accept 1/2 assed worksmanship... Our Mission statement was "Exceed the Need" a different world now.
I hear you loud and clear. Our shop mantra is “better than factory”, isn’t too hard in some cases.
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Old 02-12-2022, 08:37 AM   #12
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I am certain what has got me on edge, is an incident my nephew had with an RV he purchased last year. Miles away from the nearest town, his black water tank had frozen over the winter before he purchase it.. So he had a mess of **** in the insulation... then my new neighbor and his motorhome, with cracks on nearly every crossmember,, is that life threatening? Maybe yes, maybe no...
I also remember the Ford Pinto and the blinker that blew the gas tanks up when rear ended, and the chevy pick-ups with their gas tanks mounted on the outside of the frame.. so my friends, there are times when issues have to be raised? Do I need to crawl under a trailer with a flash light? I only noticed the valve coming out at an angle because I happened to look up toward the axel, and saw the insulation was drooping, so I went forward, and saw that valve..along where a hole had been poked to drain the water. I am glad I noticed it then, and not while 100's of miles off road in Wyoming. Who here thinks that shouldn't have also been noticed by the dealership?
Like I said, Taught to "Exceed the Need" and I'm still driving a 2000 Ford F-350, and have done almost all the maintenance myself.
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Old 02-12-2022, 08:46 AM   #13
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What should be discovered by a dealership that takes a trade-in will vary depending on the dealership, the tech and accepted guidelines.

I worked at a dealership that took the wheels off and inspected the brakes on EVERY trailer no matter how old. I worked at another dealer that only did a gas leakdown, made sure the appliances worked and “shipped it”.

Reviews on line should be your first stop. I have found the RV industry is wrought with shady dealers and techs with no pride in workmanship.

I wish you nothing but the best, I would fix it and put that dealership on my do not visit list.
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Old 02-12-2022, 09:32 AM   #14
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Yep there are plenty of people offering good advice. I'll get over this bump.... camping season is still a few months off, I have time to resolve issues.. learned something today about those sway bars,, Coming from the industry I did. it's hard to accept 1/2 assed worksmanship... Our Mission statement was "Exceed the Need" a different world now.
The bolded statement above, you need to let go. While QC is horrible in the RV buisness it's just plane ludicrous to campare it to where "you came from". Comparing the cost per pound, comparing the cost of machinery, or the R&D, or the differences is labor forces would render a comparison in manufacturing ridiculous. That's like expecting a Ford Escort to have QC equale to a SpaceX rocket.

You bought a used camper and discovered an unknown (at least to you) problem. It happens, it happens to people every day. Most get over it and move on by either fixing it or getting rid of it. Don't let it consume you, it isn't worth the anquish IMHO.
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Old 02-12-2022, 09:40 AM   #15
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Yep, I get your point. Don't expect the same quality of worksmanship..And chalk this up as a lesson learned...
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Old 02-12-2022, 09:56 AM   #16
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Heres my 2 cents worth----
We all know corners are cut in the name of going faster and saving time. Some manufacturers pay their employees based on productivity/ piece work. The solution is for the purchaser to educate themselves BEFORE they purchase an RV so they know what to look for. A thorough inspection and checking of every system for proper operation is a must. Don't accept delivery of the RV until all discrepancies are repaired. Once you take it off the lot you are pretty much on your own.
I have learned to do my own repairs/ upgrades. Sometimes it takes a bit of research and watching a lot of videos before tackling a project. I'm better for it in the end because I get a better understanding of how it works plus I know it's installed correctly. This has worked for me for all of my 50 years of RVing.
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Old 02-12-2022, 11:42 AM   #17
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So, how do you test a water system in Jan when everything should have been drained and winterized? Request the salesman to take it inside and fill everything so you can run the faucets and flush the toilets? Pulled the wheels and check the bearfings, or simply jack each up and see if tghere is wobble in the tire.. Where does your repsonibilty start and the dealers end?
a easy to open and closed cabinet drawers, fire up gthe stove and heater, but tghere are limits to what you can actually do.. I'd garantee you this fresh water tank would have leaked, gut the person that traded it, also knew this, the trailer was brought in with an empty tank,, yet there arew obvious signs, however I dids npot get down on my hands and knees during tghe walk through, simply because I have mS, and everytrhing is much harder,, getting back to my feet is tough.
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Old 02-12-2022, 12:06 PM   #18
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If I'm dead serious about purchasing an RV then the answer is YES. Dewinterize and do a complete functional test of all systems is complete. It's fairly simple to rewinterize once the testing is complete. If this isn't done then Buyer Beware!! If you find a problem when you go to use it for the first time then you're stuck.
If it's a reputable dealer then he will understand my concern and will do what's necessary to make sure I'm comfortable with the condition of the RV.
The bottom line is to know before you purchase. Otherwise, be willing to live with the consequences since most used RV's are sold "AS is, Where is".
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Old 02-12-2022, 12:13 PM   #19
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What should be discovered by a dealership that takes a trade-in will vary depending on the dealership, the tech and accepted guidelines.

I worked at a dealership that took the wheels off and inspected the brakes on EVERY trailer no matter how old. I worked at another dealer that only did a gas leakdown, made sure the appliances worked and “shipped it”.

Reviews on line should be your first stop. I have found the RV industry is wrought with shady dealers and techs with no pride in workmanship.

I wish you nothing but the best, I would fix it and put that dealership on my do not visit list.
Ya, I just went to yelp, and the list of complaints was a page long.. oh oh
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Old 02-12-2022, 12:15 PM   #20
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If I'm dead serious about purchasing an RV then the answer is YES. Dewinterize and do a complete functional test of all systems is complete. It's fairly simple to rewinterize once the testing is complete. If this isn't done then Buyer Beware!! If you find a problem when you go to use it for the first time then you're stuck.
If it's a reputable dealer then he will understand my concern and will do what's necessary to make sure I'm comfortable with the condition of the RV.
The bottom line is to know before you purchase. Otherwise, be willing to live with the consequences since most used RV's are sold "AS is, Where is".
So, you think said dealer is going to do this how many times and for how many units. You do realize they have to move more than one trailer right? I looked at 4 that day, not one was right up front... get serious
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