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Old 09-10-2018, 02:19 PM   #1
wiredgeorge
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Camping World New Braunfels - NEW RECORD!

Some guy on another forum posted he had a Keystone 5ver and was mad about the quality. He bought the trailer and couldn't use it for a period so it is out of warranty and on his first adventure found his trailer brake didn't work. To be fair, he had frayed slide cables that shouldn't have frayed as well but he is MAD at Keystone. Since he was on the road, he took his trailer to Camping World in New Braunfels and they charged him $1500 to fix the brakes. Turns out there was a brake wire that was broken. Someone over on that other forum mentioned that Keystone doesn't make slide out mechanisms and it is probably another Lippert product but he paid $800 to get the cables replaced (there were two I think).

I got a little annoyed about his complaining about Keystone since the value of the repairs should have been nominal even if performed by a shop and also some Forest River 5ver owner piled on and put a hex on Keystone and lauded Forest River. I owned a Forest River 5ver before this Keystone and can attest it is made with just about the same level of workmanship only the cabinets in the Keystone are a lot nicer. The Lippert, Dometic and other components/appliances/frame/suspension are about the same.

The only thing that was better on the Forest River is that they had Trailer King tires with a lifetime warranty!
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Old 09-10-2018, 02:53 PM   #2
bob91yj
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Haters are going to hate...EVERY brand has a service drive.

Let's face it, the pride in workmanship throughout the industry has a long way to go regardless of who the manufacturer is.

I'm pretty sure I have read the thread on the other forum, I also read a thread on that forum where a guy was touting the quality/virtues of his brand X trailer. Not a single issue since he had the 53 item punch list from his PDI resolved.
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Old 09-10-2018, 03:56 PM   #3
sourdough
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Quote:
Originally Posted by wiredgeorge View Post
Some guy on another forum posted he had a Keystone 5ver and was mad about the quality. He bought the trailer and couldn't use it for a period so it is out of warranty and on his first adventure found his trailer brake didn't work. To be fair, he had frayed slide cables that shouldn't have frayed as well but he is MAD at Keystone. Since he was on the road, he took his trailer to Camping World in New Braunfels and they charged him $1500 to fix the brakes. Turns out there was a brake wire that was broken. Someone over on that other forum mentioned that Keystone doesn't make slide out mechanisms and it is probably another Lippert product but he paid $800 to get the cables replaced (there were two I think).

I got a little annoyed about his complaining about Keystone since the value of the repairs should have been nominal even if performed by a shop and also some Forest River 5ver owner piled on and put a hex on Keystone and lauded Forest River. I owned a Forest River 5ver before this Keystone and can attest it is made with just about the same level of workmanship only the cabinets in the Keystone are a lot nicer. The Lippert, Dometic and other components/appliances/frame/suspension are about the same.

The only thing that was better on the Forest River is that they had Trailer King tires with a lifetime warranty!
Well, sounds like they are going to be a top shelf trailer tire with that warranty!! I'm thinkin' I need me some (more) It would be nice if their warranty included all the damage they cause.
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