Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Keystone RV Forums > Keystone Tech Forums > Repairs & Maintenance
Click Here to Login

Reply
 
Thread Tools Display Modes
 
Old 04-10-2018, 07:58 AM   #1
fixn2gocamp
Member
 
Join Date: Jul 2017
Location: Currently on the road somewhere
Posts: 46
Microwave Oven - turntable issue

Is anyone else having any issue with their turntable on their Highpoint microwave? It works, it turns, microwave works, its the ring and plate relationship, I think. Seems like every time I use the oven, the plate pops off the ring. Its IMPOSSIBLE to reseat without a stepstool, several cuss words and microscopic adjustment to get the plate reseated on the ring. Bad design? Probably. Cheap appliance? Assuredly. Any ideas for solutions?

Thanks!
__________________
Richard, Samme and Honor, The Cat
2017 Passport Elite 23RB
Blue Ox ProSway WDH 1000LB
2020 Dodge Ram 2500 Quad Cab 4x4
Reese M-5 20000 Lb 5th wheel hitch
Also in inventory: 2020 Big Horn 3925 MLP 5th wheel
fixn2gocamp is offline   Reply With Quote
Old 04-10-2018, 08:15 AM   #2
ingram
Junior Member
 
ingram's Avatar
 
Join Date: Mar 2017
Location: Buford
Posts: 27
Those things are junk. I had the same problem the first 4 times I used mine. It wasn't an issue after that because it stopped working completely. I found a Magic Chef with the exact same dimensions at Wal-Mart. Swapped the outer shells so I would have the holes for the trim kit, installed. Perfect fit. No more problems.
ingram is offline   Reply With Quote
Old 04-10-2018, 03:13 PM   #3
fixn2gocamp
Member
 
Join Date: Jul 2017
Location: Currently on the road somewhere
Posts: 46
Thanks Ingram....replacement might be an option. When you say you 'swapped the outer shells" did the Magic Chef come with one? Can you elaborate? I guess I'm a little luckier in that this one is working well enough, wish it had a "warmer" function, but its so frustrating to try and work with, that the option of replacement might be the best one.
__________________
Richard, Samme and Honor, The Cat
2017 Passport Elite 23RB
Blue Ox ProSway WDH 1000LB
2020 Dodge Ram 2500 Quad Cab 4x4
Reese M-5 20000 Lb 5th wheel hitch
Also in inventory: 2020 Big Horn 3925 MLP 5th wheel
fixn2gocamp is offline   Reply With Quote
Old 04-10-2018, 05:30 PM   #4
SummitPond
Senior Member
 
SummitPond's Avatar
 
Join Date: Jan 2015
Location: Northeast Florida/Southeast Maine
Posts: 784
Quote:
Originally Posted by fixn2gocamp View Post
Is anyone else having any issue with their turntable on their Highpoint microwave? ...
We have had similar issues with the glass plate/turntable. It seemed to hop off during travel, so we constantly needed to get up on the stepstool to reseat it. Once it's set, it seemed to work fine until we broke camp and went elsewhere.

What we ended up doing is wrapping the glass plate in a dishtowel and turning it upside down in the microwave for travel. I was getting afraid that all that jiggling around might end up breaking something.
__________________

Now: 2019 Winnebago 2500FL w/e2 WDH;Sold: 2015 Bullet Premier 19FBPR (shown)
2012 Ford F-250 Lariat Super Duty Crew Cab (gas 6.2 L, 3.73 gear ratio 2WD, 172" WB)
SummitPond is offline   Reply With Quote
Old 04-11-2018, 03:52 AM   #5
ingram
Junior Member
 
ingram's Avatar
 
Join Date: Mar 2017
Location: Buford
Posts: 27
The microwave has a metal "shell", case. The two were almost identical on the outside, except the Highpoint had a few holes in the top for the trim kit and some vents. I unscrewed the (top/shell) from both and swapped them. Now I have the Magic Chef with the holes and vents. I thought I might have to modify the bottom/frame by drilling some holes to take the trim kit, but the holes were already there. The whole process took about 10 minutes. https://www.walmart.com/ip/Magic-Che...&wl13=&veh=sem
ingram is offline   Reply With Quote
Old 04-11-2018, 03:54 AM   #6
ingram
Junior Member
 
ingram's Avatar
 
Join Date: Mar 2017
Location: Buford
Posts: 27
pic installed
Attached Thumbnails
Click image for larger version

Name:	IMG_0395.jpg
Views:	236
Size:	199.9 KB
ID:	15967  
ingram is offline   Reply With Quote
Old 04-11-2018, 05:52 AM   #7
fixn2gocamp
Member
 
Join Date: Jul 2017
Location: Currently on the road somewhere
Posts: 46
Looks great!! Thanks for the picture and the info.... this might have to be the solution!
__________________
Richard, Samme and Honor, The Cat
2017 Passport Elite 23RB
Blue Ox ProSway WDH 1000LB
2020 Dodge Ram 2500 Quad Cab 4x4
Reese M-5 20000 Lb 5th wheel hitch
Also in inventory: 2020 Big Horn 3925 MLP 5th wheel
fixn2gocamp is offline   Reply With Quote
Old 04-11-2018, 06:22 AM   #8
jsmith948
Senior Member
 
Join Date: Jan 2012
Location: Central San Joaguin Valley, CA
Posts: 2,117
As already mentioned, just wrap the plate with a towel for transit.
Or, find a pillow that fits. Or carry your bread/pastries in the microwave while traveling. Or, go to the expense of replacing the microwave...which will probably still have a turntable and dish
__________________

Jack & Marty
2018 Laredo 298 SRL
2011 F-250 SB Crew Cab 4x4 6.7L
jsmith948 is offline   Reply With Quote
Old 04-11-2018, 06:30 AM   #9
ingram
Junior Member
 
ingram's Avatar
 
Join Date: Mar 2017
Location: Buford
Posts: 27
His issue wasn't that it comes off in transit. They all do that, we know. His issue was it comes off during use. Mine did the same thing until it died. There are several complaints all over the internet about Highpoint microwaves. Malfunction seems to be the norm.
ingram is offline   Reply With Quote
Old 04-11-2018, 06:37 AM   #10
flybouy
Site Team
 
Join Date: Oct 2011
Location: Joppa, MD
Posts: 11,741
Often happens to us on bumpy roads. Fortunately for me at 6'3" not a big deal. If it were, I'd try a Velcro dot in the center before replacing unless you just don't like the microwave. My guess though would be the replacement would have the same issue bouncing around.
__________________
Marshall
2012 Laredo 303 TG
2010 F250 LT Super Cab, long bed, 4X4, 6.4 Turbo Diesel
flybouy is offline   Reply With Quote
Old 04-12-2018, 06:12 AM   #11
wiredgeorge
Senior Member
 
wiredgeorge's Avatar
 
Join Date: Nov 2017
Location: Mico, TX
Posts: 7,447
I have never been quite sure why some of the RV parts manufacturers made "RV MICROWAVES". We have a Dometic RV microwave and a similar unit on Amazon costs about $250. A very very similar size and wattage unit in Walmart is about $60 now.

If you buy a Walmart microwave of almost the same size, the outside shroud can be adapted by drilling a couple holes in the case of the microwave and using a few sheet metal screws. This doesn't hurt the integrity of the seal. Find the model you like and look at Amazon reviews.

Also, more expensive microwaves also double as a convection oven. My missus would much prefer using the oven under the burner tops on our 5ver. Does anyone actually use a convection oven and for what do you bake with it? How is it for broiling steaks (if that is possible)?
__________________
wiredgeorge Mico TX
2006 F350 CC 4WD 6.0L
2002 Keystone Cougar 278
2006 GL1800 Roadsmith Trike
wiredgeorge is offline   Reply With Quote
Old 04-12-2018, 06:53 AM   #12
flybouy
Site Team
 
Join Date: Oct 2011
Location: Joppa, MD
Posts: 11,741
Quote:
Originally Posted by ingram View Post
His issue wasn't that it comes off in transit. They all do that, we know. His issue was it comes off during use. Mine did the same thing until it died. There are several complaints all over the internet about Highpoint microwaves. Malfunction seems to be the norm.
No doubt they are cheap and die quickly but the turntable will come off any brand on a bumpy road. I know from our experience that when the DW puts the turntable back on it will jump off when she turns it on. She is short so she puts it on by feel where I put it on by visually alighting the spindle so when I place it on it stays.
__________________
Marshall
2012 Laredo 303 TG
2010 F250 LT Super Cab, long bed, 4X4, 6.4 Turbo Diesel
flybouy is offline   Reply With Quote
Old 04-12-2018, 06:59 AM   #13
flybouy
Site Team
 
Join Date: Oct 2011
Location: Joppa, MD
Posts: 11,741
Quote:
Originally Posted by wiredgeorge View Post
I have never been quite sure why some of the RV parts manufacturers made "RV MICROWAVES". We have a Dometic RV microwave and a similar unit on Amazon costs about $250. A very very similar size and wattage unit in Walmart is about $60 now.

If you buy a Walmart microwave of almost the same size, the outside shroud can be adapted by drilling a couple holes in the case of the microwave and using a few sheet metal screws. This doesn't hurt the integrity of the seal. Find the model you like and look at Amazon reviews.

Also, more expensive microwaves also double as a convection oven. My missus would much prefer using the oven under the burner tops on our 5ver. Does anyone actually use a convection oven and for what do you bake with it? How is it for broiling steaks (if that is possible)?
The regular oven in our stick and brick house is convection. We upgraded to convection after using a stand alone countertop unit years ago. That just means that there is a fan inside that distributes the heat more evenly. The results are shorter cooking times and great baking results as you don't get the burned bottoms before the cookie, cake or bread is done.
__________________
Marshall
2012 Laredo 303 TG
2010 F250 LT Super Cab, long bed, 4X4, 6.4 Turbo Diesel
flybouy is offline   Reply With Quote
Old 04-12-2018, 12:38 PM   #14
fixn2gocamp
Member
 
Join Date: Jul 2017
Location: Currently on the road somewhere
Posts: 46
We never have a problem with the plate moving when we're traveling, it stays right where it's supposed to. The problem comes in every time you use the microwave the plate wants to jump off the ring. I think the perhaps a better microwave is going to be the only option here. Appreciate all the suggestions.
fixn2gocamp is offline   Reply With Quote
Old 04-12-2018, 12:56 PM   #15
jsmith948
Senior Member
 
Join Date: Jan 2012
Location: Central San Joaguin Valley, CA
Posts: 2,117
Quote:
Originally Posted by fixn2gocamp View Post
We never have a problem with the plate moving when we're traveling, it stays right where it's supposed to. The problem comes in every time you use the microwave the plate wants to jump off the ring. I think the perhaps a better microwave is going to be the only option here. Appreciate all the suggestions.
The plate will tend to jump off of the ring until you get it centered on the ring.
__________________

Jack & Marty
2018 Laredo 298 SRL
2011 F-250 SB Crew Cab 4x4 6.7L
jsmith948 is offline   Reply With Quote
Old 05-07-2018, 10:38 AM   #16
pverrill
Junior Member
 
Join Date: Aug 2016
Location: Norton, MA
Posts: 4
My Microwave just died. It turns and the light comes on but it doesn't heat up. Any one have an idea what that might be? I flipped the circuit breaker but that still didn't help.
pverrill is offline   Reply With Quote
Old 05-07-2018, 12:35 PM   #17
chuckster57
Site Team
 
chuckster57's Avatar
 
Join Date: Jul 2014
Location: Modesto
Posts: 20,319
Quote:
Originally Posted by pverrill View Post
My Microwave just died. It turns and the light comes on but it doesn't heat up. Any one have an idea what that might be? I flipped the circuit breaker but that still didn't help.
Yeah, the magnetron is toasted. Time for a new oven.
__________________

2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.

Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
chuckster57 is offline   Reply With Quote
Old 05-07-2018, 02:39 PM   #18
cynjon
Member
 
cynjon's Avatar
 
Join Date: Apr 2017
Location: Piedmont
Posts: 43
They are definitely cheap microwaves. Mine nearly burned my camper down, and possibly my house with it. I had one of those "splatter guards" (that you put over your food while heating it) in it this winter while plugged into shore power. Apparently, the extreme cold (it was around -25F here) caused the membrane switches in the touch pad to activate the microwave and it ran until the splatter guard caught on fire. Lots of smoke smell in the camper, embers in the microwave when I found it (I happened to hear the smoke alarm chirping when I was leaving my garage). According to Keystone, it was my fault for leaving something in the microwave (because no one EVER does that, right?). Lesson learned, I guess...now I leave the breaker off unless I'm actually camping. This was a High Pointe brand microwave...China's finest. Keystone replaced the microwave but said the smoke damage was my fault. Not sure I agree completely with that, but whatever.
__________________
TV: 2016 Ram 2500 CTD
RV: 2015 Cougar 27RKS
Retired USAF
cynjon is offline   Reply With Quote
Old 05-07-2018, 03:35 PM   #19
fixn2gocamp
Member
 
Join Date: Jul 2017
Location: Currently on the road somewhere
Posts: 46
You don't have to replace the oven if you're handy. Replace the magnetron. We did it on our convection oven a while back, did the thermal coupler at the same time. Go to https://www.repairclinic.com type in your model number and watch the video, order the parts, watch the video twice more....be sure to discharge the capacitor, twice...watch the video again and Poof. You're fixed for less than $100.
__________________
Richard, Samme and Honor, The Cat
2017 Passport Elite 23RB
Blue Ox ProSway WDH 1000LB
2020 Dodge Ram 2500 Quad Cab 4x4
Reese M-5 20000 Lb 5th wheel hitch
Also in inventory: 2020 Big Horn 3925 MLP 5th wheel
fixn2gocamp is offline   Reply With Quote
Old 05-07-2018, 03:57 PM   #20
cpaulsen
Senior Member
 
cpaulsen's Avatar
 
Join Date: Apr 2009
Location: Oregon Coast
Posts: 259
My HiPoint has never ad a problem with the turn table jumping off the ring. Did you try a little tiny piece of double face tape?
cpaulsen is offline   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by the Keystone RV Company or any of its affiliates in any way. Keystone RV® is a registered trademark of the Keystone RV Company.


All times are GMT -8. The time now is 03:30 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2024, vBulletin Solutions, Inc.