Site didn't work when I needed it
Hi,
We just returned from a 60-day trip. There were some issues along the way. One, in particular, was rather serious and time-dependent.
I tried to access this website to get any insight I could. I couldn't use it. No matter what I tried –differnet browsers, different devices, different browsers on different devices– I could not get passed a recurring splash screen saying there was a fatal error, too many redirects. When logging in I entered a circular hell requiring me to log in repeatedly. I made a new account, still no go.
I am writing to you now from the same machine and browser that failed repeatedly before.
I used the 'contact us' form to try to get assistance with this aggravating matter but never heard from anyone.
Obviously, the usefulness of this website has dropped considerably.
I don't know what the problem was but there are serious problems with either the coding or comms regarding what is required to use this site under various conditions.
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