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05-24-2015, 01:03 PM
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#1
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Member
Join Date: Jan 2015
Location: Sparland, Illinois
Posts: 53
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2014 Cougar 327 res air conditioner
air conditioner is in auto and cool runs but it just doesn't put out cold air any ideas.
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05-24-2015, 01:30 PM
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#2
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,341
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Can you hear the compressor running? Turn the whole thing off for about 15 minutes to allow the system to reset itself. Then turn the A/C on, the fan should start right away and then the compressor should start about 15 seconds later. If it doesn't then there is a problem. Could be simple as the thermostat isn't turned down far enough, up to a loss of refrigerant in the system.
Try resetting the system and then post results.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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05-24-2015, 06:16 PM
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#3
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Member
Join Date: Jan 2015
Location: Sparland, Illinois
Posts: 53
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air
have tried just about everything you can hear the compressor kick on but will not cool the camper down thank god for the 1 in the bedroom this is a new 2014 so maybe it's sat for quite a while and the freon is gone just a hassle have to take it back to the dealer
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05-24-2015, 08:39 PM
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#4
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Senior Member
Join Date: Sep 2010
Location: Albuquerque, NM
Posts: 121
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Is the RV still under warranty? I know it's a hassle but you'll might have take to them.
__________________
2011 Keystone Cougar 327RES, Winegard RoadTrip MiniMax Automatic Stationary Satellite
2014 Dodge Ram MegaCab 2500 4x4, SWB, 6.7 CTD, Timbrens
2012 Dodge Citadel Hemi
4000 Watt Champion Generator
2007 Keystone Sprinter 264BHS TT
2005 Flagstaff Forest River TT
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05-25-2015, 07:42 PM
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#5
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,341
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Quote:
Originally Posted by orvlin
have tried just about everything you can hear the compressor kick on but will not cool the camper down thank god for the 1 in the bedroom this is a new 2014 so maybe it's sat for quite a while and the freon is gone just a hassle have to take it back to the dealer
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Sounds like it does need to go back. Sorry you have to go through all the hassle, but without them doing documented tests, it won't get fixed under warranty.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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05-27-2015, 06:06 PM
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#6
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Member
Join Date: Jan 2015
Location: Sparland, Illinois
Posts: 53
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thanks for all your input took it back to the dealer today put in a new air conditioner happy happy happy
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05-25-2015, 07:29 PM
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#7
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Junior Member
Join Date: Oct 2013
Location: NC
Posts: 23
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I had to get my AC replaced on my 2014 327RES. Was in Florida at Christmas, yes it was 85 degree there and it wasn't cooling. I had a local service guy come out and he said their was no freon in the unit and he couldn't add any because the Dometic air conditioners were sealed units. It was in the shop 8 weeks at CW to finally get it replaced. 3 weeks for them to get to it, 2 weeks to get warranty approval, 2 weeks to order a replacement unit, and 1 week to install it. Good luck.
__________________
2014 Cougar 327RES
2011 F-250 4x4 6.7L
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05-31-2015, 05:05 PM
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#8
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Gone Traveling
Join Date: May 2015
Location: Texas
Posts: 101
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Quote:
Originally Posted by jw99
It was in the shop 8 weeks at CW to finally get it replaced. 3 weeks for them to get to it, 2 weeks to get warranty approval, 2 weeks to order a replacement unit, and 1 week to install it. Good luck.
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That's sorta ridiculous. I've replaced AC units before and if you've got the equipment to get the new AC on the roof and old one off the roof, it's a very very simple job...
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05-28-2015, 09:31 AM
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#9
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Junior Member
Join Date: Oct 2013
Location: NC
Posts: 23
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Ping back when you have the new AC installed. I'm curious what the turn around will be. My dealer always has a backlog. I bought an extended warranty with them but I'm hesitant to to take it in again for future work.
__________________
2014 Cougar 327RES
2011 F-250 4x4 6.7L
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05-29-2015, 07:25 AM
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#10
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Junior Member
Join Date: Mar 2015
Location: St, Louis
Posts: 4
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I have a 2015 Bullet with upgraded air to 15,000 BTU. It's one month out of MFG warranty. So no one stocks the 15 BTU. Same symptom as yours. You can hear compressor kick on but no cold. Local Dometic service center says they can get new upper unit in a few days so hopefully I can still start 2 week vacation a week later than planned. I also hope Dometic will cover since it's only one month out... We'll see
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05-31-2015, 03:21 PM
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#11
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Member
Join Date: Jan 2015
Location: Sparland, Illinois
Posts: 53
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2014 Cougar Air Conditioner
I bought my cougar 327 from Pontiac Rv in Illinois Called them on Tuesday morning took it there Wednesday morning at 8:00 and i was back on the road at 8:45 with a new air conditioner put in.Couldn't believe the great service i got.
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