Go Back   Keystone RV Forums > Keystone Tech Forums > Technical Corner
Click Here to Login


Thread Tools Display Modes
Old 10-28-2018, 04:04 PM   #21
Senior Member
MarkEHansen's Avatar
Join Date: Oct 2018
Location: Sacramento
Posts: 251
Ooff. So is your unit working as expected now?

MarkEHansen is offline   Reply With Quote
Old 10-29-2018, 03:16 AM   #22
Site Team
ctbruce's Avatar
Join Date: Dec 2015
Location: Kansas City
Posts: 3,199
Originally Posted by bomburbear View Post
We have a 2016 Keystone Outback with In command tablet and many more problems with the shabby build of our RV. It worked for the first 3-4 months and then all at once we started having trouble with the tanks registering, awning retraction, slides would not come in, outside lights would not work, I could go on We purchased a 7 year insurance plan just for this type of thing. We complained with the dealer we bought it at and they sent a workman out and told us that it needed an update, but that was in another truck. We started rebooting the whole system, shut off the battery disconnect switch and unplug the unit for a few seconds. Plug it back in and it would fix it enough to be used for a bit until it just kept happening and I found myself inside the passthrough storage messing with the panel in there. you should be able to close your slides and awning etc from the panel.
All of this and almost 3 yrs later, I finally blew my top and filed a claim with the BBB and they gave the RV store a deadline to fix the problem, They replaced the whole system, tablet and all. Good Luck and don't give up
Curious did you ever do the update? Just want to know for my future references thank you.


Chip Bruce, RPh
Kansas City, MO
2016 Impact 312
2017 Silverado 3500HD SRW
ctbruce is offline   Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Powered by vBadvanced CMPS v3.2.3

This website is not affiliated with or endorsed by the Keystone RV Company or any of its affiliates in any way. Keystone RV® is a registered trademark of the Keystone RV Company.

All times are GMT -8. The time now is 09:49 AM.

Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2019, vBulletin Solutions, Inc.