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Old 05-22-2016, 06:37 PM   #1
rnkburg
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Norcold recall ?

So the other day in the mail I get some class action lawsuit about a norcold fridge recall. My unit is a 2012 raptor. And the recall I looked up was up to 2011. Now I realize many rvs are made the previous year and the year they say it is , is the next year

Just curious if there is another recall out there or not. I did do the search on this form and only found one thread. I called the dealer and they don't know

Any thoughts



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Old 05-22-2016, 07:07 PM   #2
JRTJH
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You can check for recalls/notifications for any Keystone product on their website. Recalls are located in the "owner's" tab located at the top of the homepage. You can also link to the recall information for all Keystone products here: http://www.keystonerv.com/customer-s...-notifications

ADDED: There is a Norcold recall that includes Raptor trailers. The recall is located here: http://www.keystonerv.com/media/1607...%20-%20Web.pdf

It appears that the recall does not include your 2012 trailer. It affects 2011 Raptor Fifth Wheels manufactured from 5/10/2010 – 10/21/2010. If you have any questions, you can contact Keystone Customer Service at (866) 425-4369. If you contact them, have your VIN available.
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Old 05-22-2016, 08:33 PM   #3
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Your link to the raptor recall doesn't work for me. I'm using my phone app so that may be the problem.
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Old 05-23-2016, 02:55 AM   #4
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Originally Posted by chuckster57 View Post
Your link to the raptor recall doesn't work for me. I'm using my phone app so that may be the problem.
I just "clicked" on the link and it opened on my desktop computer. Possibly it's the "phone app" ??? Try it from a "real computer" and if it doesn't work, let me know and I'll see if I can post the entire recall notice as an attachment.
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Old 05-23-2016, 04:46 AM   #5
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The link works from my laptop.

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Old 05-23-2016, 04:47 AM   #6
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Popped right up on my iPad using web browser. FWIW I haven't had a desktop computer for the last 5 years, can't say I miss it.
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Old 05-23-2016, 06:43 AM   #7
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There were recalls across a number of years. Easiest way to check is with Norcold directly:
http://www.thetford.com/customer-sup...l-information/

The class action lawsuit is a settlement with Norcold if you owned one of the impacted (recalled) fridges.
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Old 05-24-2016, 12:15 PM   #8
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Popped right up on my iPad using web browser. FWIW I haven't had a desktop computer for the last 5 years, can't say I miss it.
What!!! How can you read all those little words on the internet without a 25" monitor?? If I was trying to read that little screen they would have to find me some octafocal glasses instead of my quadfocals
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Old 05-24-2016, 05:19 PM   #9
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iPad Air II, not so little screen, and readers 2X glasses LOL.
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Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.

Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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Old 05-25-2016, 07:17 PM   #10
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The card has nothing to do with a recall, it is strictly about a class action law suit.

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Old 07-27-2017, 11:09 PM   #11
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And then ? Status please. Just bought previously owned.
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Old 07-28-2017, 03:38 AM   #12
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If you read the notice, the deadline to file was last year so you would not be eligible.
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2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.

Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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Old 07-28-2017, 03:49 AM   #13
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Quote:
Originally Posted by JRTJH View Post
You can check for recalls/notifications for any Keystone product on their website. ...
The link worked fine for me, but the interesting thing is that it doesn't appear to list all of the recalls (at least for my model). The most recent one for the Dometic thermostat is not provided, yet I know in another thread on this forum there's a link to it on Keystone's site as I downloaded it at that time.
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Old 07-28-2017, 05:37 AM   #14
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Just received my first of four settlement checks last week. Yearly payouts.
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Old 07-28-2017, 05:46 AM   #15
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geobet,

If you don't mind sharing, what was the final settlement amount? Often these types of class action suits are a "cash cow" for a legal team and offer little reimbursement to the damaged owners, other times, they really help. Few have heard the results of this one.
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Old 07-28-2017, 09:18 AM   #16
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John:

My first settlement check was for $228.90. Similar payouts will be made July 1, 2018, 2019, and 2020. Around $915 in total for my share of the settlement. Fine print says my payout is based on a value per share of $37.11 which is 25 shares less the settlement admin cost. Not bad for a few minutes of paperwork.
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Old 07-28-2017, 09:37 AM   #17
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WOW !! Much different results than the payouts from the class action suits on the HP or Compaq hard drive issues!!! Thank you for sharing the information.
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Old 07-28-2017, 02:49 PM   #18
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Mine was $45, the first of 3-4 yearly settlements.. ugh.
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