Hideout 2014 slide-out roof repair

[BeeMagicUSA]

Hello fellow nomads, Need assistance if anybody possesses sort of manufacturer's manual for slide-out ceiling replacement understanding, how to remove it and how to fix the bow like shape roof. All rain is coming in.
A previous owner hided from me the fact slide-out roof is in a bow like shape collecting huge amount of rain water that leaks inside even with negative angle of a camper installation on a ground. Very disappointed but purchased "as is" so no complaints to the seller. Keystone customer service referred me to the closest dealer that cannot help me virtually. I cannot bring my camper to his yard.
Any advice is appreciated.

As well would appreciate for sharing experience of changing or removing dusty carpet at slide-our floor. What is the procedure ?

[Martian]

Welcome to the forum and the experienced folks on here may echo my thoughts on this.
By your description I gather you are not experienced in this hobby. Fixing and maintaining a trailer is a learn as you go experience. No blueprints, no schematics and no factory support for anything past warranty.
That said, there is plenty of good advice on here. The first piece of it will be to cover the trailer with something to keep any more water from getting in. You probably have bad ceiling panels if the roof has enough damage to sag. I would start by removing ceiling panels and working from there according to what you find. You are taking on a major project that will probably need to be brought to an indoor spot with a high ceiling so you can replace the needed roof parts and put sheathing and a roof membrane on. Keep us posted on progress and post pics.