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08-28-2018, 05:25 AM
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#1
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Junior Member
Join Date: May 2018
Location: Slidell
Posts: 18
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Lemon requirements
What criteria has to be met for a unit to qualify as a lemon? We have had a lot of minor issue. One was that a window was leaking. We sent it in for warranty work several times and listed this issue several times only to have them say that they could not duplicate the problem. On our latest outing, windows on both left and right side of the camper was leaking and then where the ceiling meets the wall above one of the windows. I don’t think the window is leaking, but it’s probably the roof seam leaking into the wall. Upon closer inspection, a decorative trim across the ceiling had been reattached with finishing nails unlike any of the other trim, indicating that someone had tried to fix this issue before.
I can deal with minor issues, but not major leaks on a new camper!
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08-28-2018, 05:51 AM
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#2
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Senior Member
Join Date: Nov 2017
Location: Bragg Creek
Posts: 636
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.
Welcome to the non warranty, non responsive world of TT's.
.
__________________
2016 Bullet 1800RB, UVW 3260, led by a 2005 Chev Silverado Z-71 1500, Crew Cab, 5.3L, 4WD, Tow & Off Road Package with 4.10 Rear Axle, GVR 7000 lbs, Front GWAR 3925 lbs & Rear GWAR 4000 lbs., Payload 1600 lbs., Hellwig 6012 Air Bags. 97' Honda Goldwing GL1500.
Home Base is the Alberta Foothills at 4300 ' ASL.
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08-28-2018, 06:02 AM
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#3
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Site Team
Join Date: Mar 2011
Location: Gaylord
Posts: 26,997
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White Water,
Every state enacts laws for consumer protection. There is no "nationally recognized lemon law". You should contact the Attorney General's office for the state that your trailer is registered in for guidance.
I would suspect that there is little (or no) validity to any guidance that you'll receive on any forum, especially from people who post their experiences in other states. Those are 'nice to know" events that have no legal bearing on what applies to you. The state laws in the state where your trailer is registered would apply to any legal action you might consider.
__________________
John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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08-28-2018, 06:15 AM
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#4
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Senior Member
Join Date: Jul 2014
Location: Solomons
Posts: 3,874
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Get on that roof with some Dicor and check all those seals. Redo anything that may be suspect. Take videos when it’s leaking. Duplicate it at home and tell the dealer how you did it. If internal insulation is wet it should be replaced or dried out thoroughly.
__________________
Tom
2019 Alpine 3651RL
2016 F350 CC DRW
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08-28-2018, 06:33 AM
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#5
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Senior Member
Join Date: Nov 2017
Location: Mico, TX
Posts: 7,467
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Found this bit on the web:
https://www.dmv.org/la-louisiana/aut.../lemon-law.php
This blurb says the Louisiana lemon law doesn't cover RVs. Looks like recourse if the dealer pretends to not notice the issues is to hire a lawyer and civil court. Since the manufacturer is in Indiana or at least out of state from Louisiana, you are kind of stuck with chasing the dealership to fix it correctly or have them beg Keystone for authorization to start taking things apart to inspect for water damage inside the walls as a warranty issue. Sounds like the dealer doesn't want to spend the time to really investigate and take up the issue on your behalf.
__________________
wiredgeorge Mico TX
2006 F350 CC 4WD 6.0L
2002 Keystone Cougar 278
2006 GL1800 Roadsmith Trike
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08-28-2018, 08:02 AM
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#6
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Senior Member
Join Date: Nov 2017
Location: Picacho, Az
Posts: 6,809
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Call Keystone & have them set you up at a different dealership that might know what they're doing or a mobile rv tech.
__________________
Full-timed 10+ years
Sold '13 Redwood FB
Traded '13 GMC Denali DRW D/A
Replacement undetermined
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