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12-04-2017, 04:25 PM
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#1
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Junior Member
Join Date: Dec 2017
Location: scio
Posts: 3
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Dometic touch thermostat
wont stay on f setting cant get to f at all now, has gone to 90 degrees on its own a few times. any one have the same problem. I hate the idea of 2 trips of 60 miles to the dealer when there is a local licanced repair facility blocks away
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12-04-2017, 04:30 PM
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#2
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Site Team | Emeritus
Join Date: Dec 2015
Location: Kansas City
Posts: 3,878
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Quote:
Originally Posted by 1trapper
wont stay on f setting cant get to f at all now, has gone to 90 degrees on its own a few times. any one have the same problem. I hate the idea of 2 trips of 60 miles to the dealer when there is a local licanced repair facility blocks away
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Call the close facility and see if they can/will do warranty work. You don't know without asking.
Sent from my SAMSUNG-SM-N910A using Tapatalk
__________________
Chip Bruce, RPh
Kansas City, MO
2016 Impact 312
2017 Silverado 3500HD SRW
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12-04-2017, 04:55 PM
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#3
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Junior Member
Join Date: Dec 2017
Location: scio
Posts: 3
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I have talked to them keystone or dometic could alow it
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12-04-2017, 04:56 PM
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#4
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Junior Member
Join Date: Dec 2017
Location: scio
Posts: 3
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I wonder if others have had a similar problem
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12-04-2017, 05:00 PM
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#5
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Site Team
Join Date: Mar 2011
Location: Gaylord
Posts: 26,997
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There's "precious little information" in your post for anyone to offer any advice or guidance. Is your trailer still in the warranty? After that one year, some components are covered by a longer manufacturer's warranty. Some types of thermostats are covered longer than others. All of that said, if you're covered by the Keystone one year warranty, sometimes they will authorize an independent repair service and process the claim, or you can locate a repair center that is authorized by the thermostat manufacturer and he can file the claim for the thermostat warranty.
Where you fall into "peril" is if the problem is not with the thermostat, but possibly with the trailer wiring, air conditioner control box or furnace. In that case, you may be "on the hook for payment" for the repairs since it's not a "thermostat failure"....
So, depending on your warranty status, it may be covered, it may not. Something else to consider: If you've got to take time off from work, tow the trailer to the dealer, leave it, take more time off from work to go pick it up, tow it back home (or to storage), it may cost you more to have the dealer do the "warranty repair" than it would cost to just buy a replacement thermostat and "hang it on the wall" yourself..... Without knowing more about the specifics, it's a "wide open possibility" as to what might be the best, fastest or cheapest way to proceed.
ADDED: As for "thermostat reliability" they are "manmade components" and do fail, but for the most part, the digital thermostats seem to be very reliable and seldom have problems. Most of the problems tend to be loose wiring connections, owner induced failure or physical damage.
__________________
John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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06-04-2018, 04:20 PM
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#6
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Junior Member
Join Date: Apr 2018
Location: Kingman
Posts: 1
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Quote:
Originally Posted by 1trapper
I wonder if others have had a similar problem
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I have the exact same issues. Setting runs wild. Goes into celcius etc. I also seem to have an issue with the set temp and what it does being far apart. Sometimes when its 72 inside I have to set it to 79 to get ac to shut off. I have found this thermostat is very erratic but am not convinced getting another of the same model will help.
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06-04-2018, 04:43 PM
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#7
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Site Team
Join Date: Feb 2014
Location: W. Texas
Posts: 17,695
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Maybe someone has had these problems but I've never had a problem with an RV thermostat, and, in fact, none with a S&B thermostat. I have replaced them to upgrade or other reasons but not because they ran amok.
From the OP post I'm still confused about what is happening.
__________________
Danny and Susan, wife of 56 years
2019 Ram 3500 Laramie CC SWB SB 6.4 4x4 4.10
2020 Montana High Country 331RL
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06-04-2018, 06:55 PM
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#8
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,356
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The “touch” thermostats made by Dometic can do strange things on their own. Take the face off and gently pull the foam out a bit. Seems to settle them down.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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06-05-2018, 04:35 AM
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#9
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Member
Join Date: Aug 2013
Location: Alabama
Posts: 88
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Quote:
Originally Posted by chuckster57
The “touch” thermostats made by Dometic can do strange things on their own. Take the face off and gently pull the foam out a bit. Seems to settle them down.
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I have the same problem. I have three of the Dometic Capacitive Touch thermostats. The one in the garage has this issue and sometimes the one in the bedroom has this issue. It is like there is a button that is stuck, or sometimes two buttons. I believe the problem is associated with the cover plate. If I remove the cover plate (Plastic cover with the window and buttons) and expose the terminals I can touch them and it works great, no issues.
Next time I am at the camper I will try your suggestion Chuck. Thank you.
__________________
2018 FR XLR Nitro 35VL5
2013 Ford F250 SRW 4x4 6.7L, Air Lift 5K Ultimate, B&W Turnoverball Gooseneck Hitch, Andersen Ultimate Aluminum 5th Wheel Connection
2008 Honda Goldwing
Veteran
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06-05-2018, 04:53 AM
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#10
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Member
Join Date: Sep 2017
Location: Homerville
Posts: 51
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I have the same thermostat in my 22RBPR Bullet, and mine has only one fan speed (I think it is High), even though the thermostat shows Auto, High, and Low for the fan.
__________________
2018 22RBPR Premier
2013 Ford F150, 5.0, 3.55 Rear end, Super Crew, 4X4, tow package.
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06-05-2018, 05:13 AM
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#11
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Site Team
Join Date: Mar 2011
Location: Gaylord
Posts: 26,997
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Quote:
Originally Posted by billsr
I have the same thermostat in my 22RBPR Bullet, and mine has only one fan speed (I think it is High), even though the thermostat shows Auto, High, and Low for the fan.
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The furnace fan is 12 VDC and is a one speed fan. The air conditioner fan is 120VAC and is a two speed fan. There is, on most air conditioners, an audible difference that is noticeable when the fan switches speed.
Are you saying that your air conditioner only runs on one speed or that your furnace only runs on one speed?
__________________
John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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06-05-2018, 12:29 PM
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#12
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Member
Join Date: Mar 2017
Location: Westminster
Posts: 91
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I don't think that with the AC you can select the speed. With mine I can only select "AUTO" as the speed. The HIGH, MED and LOW are with the furnace only if I recall correctly.
__________________
Bobby
2021 Nights Camped 55
2021 GD Reflection 150 260RD (Current)
2018 Keystone 24RKPR (Previous)
2016 Ram 2500 Tradesman CTD
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06-05-2018, 01:37 PM
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#13
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Site Team
Join Date: Mar 2011
Location: Gaylord
Posts: 26,997
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Quote:
Originally Posted by Leatherman
I don't think that with the AC you can select the speed. With mine I can only select "AUTO" as the speed. The HIGH, MED and LOW are with the furnace only if I recall correctly.
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On mine it's just the opposite. The furnace is one speed and you can select automatic, high or low on the air conditioner fan. I haven't seen a multispeed furnace fan in an RV in the last 25 years.
__________________
John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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06-10-2018, 09:31 AM
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#14
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Member
Join Date: Aug 2013
Location: Alabama
Posts: 88
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Quote:
Originally Posted by chuckster57
The “touch” thermostats made by Dometic can do strange things on their own. Take the face off and gently pull the foam out a bit. Seems to settle them down.
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Quote:
Originally Posted by Nailz
I have the same problem. I have three of the Dometic Capacitive Touch thermostats. The one in the garage has this issue and sometimes the one in the bedroom has this issue. It is like there is a button that is stuck, or sometimes two buttons. I believe the problem is associated with the cover plate. If I remove the cover plate (Plastic cover with the window and buttons) and expose the terminals I can touch them and it works great, no issues.
Next time I am at the camper I will try your suggestion Chuck. Thank you.
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Tried this yesterday and it seems to have corrected the issue. Thanks again chuckster57 for the tip!
__________________
2018 FR XLR Nitro 35VL5
2013 Ford F250 SRW 4x4 6.7L, Air Lift 5K Ultimate, B&W Turnoverball Gooseneck Hitch, Andersen Ultimate Aluminum 5th Wheel Connection
2008 Honda Goldwing
Veteran
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06-14-2018, 06:36 AM
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#15
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Junior Member
Join Date: Jun 2018
Location: O’Fallon
Posts: 7
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I read on here last week to change from Celsius to Fahrenheit and vice versa, press both up & down arrows at the same time. You inadvertently did that to change it. That’s what happened on my bullet when it started displaying Celsius “on its own”.
__________________
2016 Bullet 287QBS
2017 Chevrolet Colorado Z71 Duramax
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06-14-2018, 06:49 AM
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#16
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Senior Member
Join Date: Mar 2014
Location: Mountain Home, Idaho
Posts: 3,015
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dometic touch thermostat
I’d do a reset procedure on the Dometic thermostat and let it refind the zones, etc. mine did weird things after a power bump ... going into Celsius mode, weird temp settings, etc and this took care of the issue.
To do a system reset:
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• •
Make sure the CCC 2 thermostat is in the OFF mode.
Simultaneously press the MODE and ZONE buttons. The LCD will display “IniT” and all available zones.
Release the MODE and ZONE buttons.
Press the ON/OFF button to exit system set up.
__________________
2007 GMC Classic club cab 4x4 Duramax LBZ
2014 Alpine 3010 RE. 34 foot fifth wheel
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08-06-2018, 04:46 AM
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#17
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Junior Member
Join Date: May 2018
Location: Slidell
Posts: 18
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Dometic Thermostat
Mine too. one will run and never shut off. The other will eventually shut off but will not come back on. I have to adjust the thermostat temp to one extreme or the other to shut it off or turn it on
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08-08-2019, 05:10 AM
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#18
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Junior Member
Join Date: Aug 2019
Location: Destin
Posts: 1
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Quote:
Originally Posted by White Water
Mine too. one will run and never shut off. The other will eventually shut off but will not come back on. I have to adjust the thermostat temp to one extreme or the other to shut it off or turn it on
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I’m having the EXACT same issue! I hope you see this. Did you ever resolve the issue? I’ve heard it could be a few different things. I’m considering buying two new thermostats and replacing the old ones to see if that is the problem.
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