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Old 06-18-2013, 08:17 PM   #1
5mary6
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Join Date: Feb 2013
Location: Twin Falls, Idaho
Posts: 113
333MKS Control Panel

For the first time, we had an issue with the control panel..we set up at camp and extended slides by the use of the control panel..We used the remote for the awning. When it was time to leave we tried retracting the slides by using the control panel and nothing worked. We had to use the remote control. I took it by the dealer for other issue and after disconnecting the battery during storage and reconnecting it, the slides worked with the control panel. The delaer thought that there may be a safety setting in that the system will not allow you to use both at the same time. They are looking into it. Oh and BTW, make sure you secure the sliding door so it does not slide off the track and break during travel..DW!!!!!
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Old 06-19-2013, 04:21 AM   #2
Pawsmfpj
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Join Date: Jun 2013
Location: Florida
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Remote with Digital Board

After having problems with our board, (3 new ones), and using the remote for the awning and sliders, I called Keystone and wondered why the remote worked.
Inside the board is another special board to operate the remote. We now know that the remote board is o.k. It is the full panel that is defective.
And by the way.........we had problems with our original board that was installed with our 327RES Cougar, took it back to the dealer, and it worked, just by unhooking from shore power, and because it worked, Keystone would not pay, we had to pay dealer for checking our board. This was in January after we had purchased our unit, we now are on our 3rd board, and it looks like we will be on our 4th board. Still trying to get our $$$ back. Camping World wants to give us a Credit. We want our $$$ back.
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