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Old 01-14-2014, 10:04 AM   #1
Jim7411
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Fibreglass Cracks

Okay, this is a followup on "Ooops, Crunch" thread. The rig is in the repair shop and in addition to the nose damage, they discovered a crack in the top front corner of the sidewall next to the bedroom slideout. The repair guy wants to replace the entire panel, the insurance guy says the crack was dirty and probably happened sometime before my "accident", and will allow him to do an epoxy patch. Apparently, according to the insurance company, this is a problem Keystone is aware of, and that is their recommended repair procedure. Anyone else out there in RV land have a problem with fiberglass cracking? I can see both sides of this...the repair guy wants to make money, and the insurance company wants to save money. I'm just stuck in between. At this point I just want the trailer back, as we have a trip to Death Valley on the books for next month.
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Old 01-15-2014, 09:05 AM   #2
airforceret
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Depending on the extent of the cracking, I'd go with the epoxy repair. It could be the shop you are working with is not comfortable with mending the damage and is more inclined to just hack and patch.
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Old 01-15-2014, 10:44 AM   #3
JRTJH
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I agree with airforceret. The cost to "epoxy repair" a 3" crack is probably $150. The cost to replace a nose cap is closer to $3500. From a profit margin standpoint, there's a lot more "gravy" in replacement vs repair.

It's sort of like replacing the entire windshield because of a rock chip. Virtually no insurance company will approve a windshield replacement until the "invisible epoxy repair" has proven not to be satisfactory.

I'd talk to the insurance adjuster, get him to agree that if the epoxy repair doesn't work, that he will approve the end cap replacement without you being responsible for another deductible. That way, your RV is repaired and if it should have issues with his suggested repair, you're covered without having to pay for a second "body shop" deductible.
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Old 01-15-2014, 06:53 PM   #4
theeyres
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I had a major accident several years ago and one crack was filled with an epoxy repair. It worked very well. If you sighted down the side and knew what you were looking for you could barely see the repair. If it were my pocketbook I'd sure go with the repair.
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Old 01-16-2014, 09:43 AM   #5
Jim7411
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Okay, I spoke to Keystone customer service and it all depends on the size of the crack. Big crack, replace the panel, small one, patch it. So it's all rather subjective. I think I'll go with your advice, get the adjuster to agree that if the crack comes back Progressive will pay for the replacement of the panel without another deductible. Thanks guys!
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