Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Keystone RV Forums > Keystone Fleet | Keystone RV Models > Toy Haulers
Click Here to Login

Reply
 
Thread Tools Display Modes
 
Old 02-17-2019, 05:17 AM   #1
JJaxon
Senior Member
 
JJaxon's Avatar
 
Join Date: Jan 2019
Location: Danville
Posts: 172
Carbon 347 steps

2018 Carbon has inside steps (3) that are different height.

Mine was built late 2017, and the steps inside that lead to the bathroom-bedroom are (as shown,) the bottom 2 are very tall and the top step very short. This is very awkward especially coming down. My big concern is safety for my grandchildren and my gf, she has MS.

My research shows that by mid 2018 Keystone changed this design to be 3 equal steps on the 347s, I missed the build change by a few months.

I also realize that the furnace intake air comes through the bottom 2 step "grills" and need a specific volume of air to allow proper furnace function.

My questions are has Keystone offered a solution to this step issue for the 2017/18 owners? My dealer acts like I'm speaking Chinese when I asked them and include the words safety hazard. Is there a kit available for dealers to modify these steps, or available for purchase?

Has anyone taken this mod on by themselves - what did you do?

Full disclosure- I bought this slightly used 347 from an individual, and the dealer has no direct connection to me, yet. Trying to establish a repoure with them but they don't seem interested in my money.

It's a project I can do myself, especially if a kit is available. Any help from the forum is greatly appreciated.
Attached Thumbnails
Click image for larger version

Name:	20190216_124850.jpg
Views:	160
Size:	190.5 KB
ID:	20352   Click image for larger version

Name:	20190216_124857.jpg
Views:	156
Size:	239.9 KB
ID:	20353   Click image for larger version

Name:	20190216_125100.jpg
Views:	135
Size:	190.9 KB
ID:	20354   Click image for larger version

Name:	20190216_125123.jpg
Views:	137
Size:	174.3 KB
ID:	20355   Click image for larger version

Name:	20190216_125131.jpg
Views:	150
Size:	167.6 KB
ID:	20356  

JJaxon is offline   Reply With Quote
Old 02-17-2019, 05:49 AM   #2
mjeronimo
Senior Member
 
Join Date: Jun 2013
Location: california
Posts: 102
Building codes

Building codes for a house are 3/8 inch from tallest to shortest. I don’t think it applies to rv’s, my suggestion would be to find a carpenter to fix them. Is there something underneath?
Hope this helps.
Mjeronimo ( Carpenter 30 years)
mjeronimo is offline   Reply With Quote
Old 02-17-2019, 06:26 AM   #3
JRTJH
Site Team
 
JRTJH's Avatar
 
Join Date: Mar 2011
Location: Gaylord
Posts: 26,841
I rebuilt the steps in our Cougar the summer after we bought it. Originally there was one step. I tore that out, replaced it with two steps. In doing so, I had to shorten the width of each riser so the extra step could be fitted in the total length to the door. It was an easy modification since there is nothing "structural" under the steps. Essentially, on my Cougar, it was an empty space with nothing under it, except for the wiring and heating runs.

Essentially, it's a simple "carpentry task" to pull out the old steps and install a "more equal height" staircase. I'd urge you, when you do install new ones, to use screws rather than staples, nails and glue, so if needed, you can remove the components to access what's underneath them. As for carpet, vinyl, rubber or wood covering, now is the time to install something you prefer and that is easier to keep clean as well as something more durable than the carpeting the factory used.
Attached Thumbnails
Click image for larger version

Name:	DSCF0636.jpg
Views:	137
Size:	231.1 KB
ID:	20357  
__________________
John



2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
JRTJH is offline   Reply With Quote
Old 02-17-2019, 06:45 AM   #4
jsmith948
Senior Member
 
Join Date: Jan 2012
Location: Central San Joaguin Valley, CA
Posts: 2,117
The steps on our Cougar were similar, although there were only two. The steps are nothing more than a carpeted box. I would feel around in the carpeted treads and/or risers for the attachment screws. I'm thinking the steps are screwed together to allow for access to the furnace. If you can get a look inside/under the steps, you should be able to determine if there is room to lower the bottom two steps and still leave room for the furnace/ducting. The measurements you show would allow for three equal step risers of 8 and a fraction inches.
If you do a forum search, there were several threads addressing this issue with lots of photos.
__________________

Jack & Marty
2018 Laredo 298 SRL
2011 F-250 SB Crew Cab 4x4 6.7L
jsmith948 is offline   Reply With Quote
Old 02-17-2019, 08:58 AM   #5
JJaxon
Senior Member
 
JJaxon's Avatar
 
Join Date: Jan 2019
Location: Danville
Posts: 172
[QUOTE=jsmith948;326990]The steps on our Cougar were...[B]
If you do a forum search, there were several threads addressing this issue with lots of photos[/B].[/QUOTE]

I did search through this forum in the 5th wheel and the toy hauler sections and found nothing about this topic. I'll try again and broaden my search. Thank you for the tip, as I'm glad it has been addressed by others.

I was hopeful a retrofit kit might be available to simplify the task. As a commercial carpenter for many years, and now an engineering operator I am up to the task and will produce a link to it when I finish.

Thanks to all for advice, keep it coming, as i can never have too much good information.
JJaxon is offline   Reply With Quote
Old 02-17-2019, 09:17 AM   #6
travelin texans
Senior Member
 
travelin texans's Avatar
 
Join Date: Nov 2017
Location: Picacho, Az
Posts: 6,809
If you are capable you'd be further ahead to do it to meet your needs & be a much better, safer fix. Even if the manufacturer did have a fix, which is doubtful that would EVER happen, it would be the absolute cheapest fix possible while sitting at the dealership for months that most likely wouldn't be any better than you already have.
__________________
Full-timed 10+ years
Sold '13 Redwood FB
Traded '13 GMC Denali DRW D/A
Replacement undetermined
travelin texans is offline   Reply With Quote
Old 02-18-2019, 05:30 PM   #7
spicercars
Senior Member
 
Join Date: Aug 2013
Location: Saginaw Mn
Posts: 1,716
We had the same problem with our raptor. I took out the two steps and rebuilt them and now there is three. Once we put the carpet on them you cant even tell they where changed.
__________________
2012 Keystone Retreat 39 FDEN
99 Dodge One Ton Diesel Dually
spicercars is offline   Reply With Quote
Old 02-28-2019, 04:30 PM   #8
MattE303
Senior Member
 
MattE303's Avatar
 
Join Date: Mar 2017
Location: Auburn
Posts: 319
Interested to see what you come up with, our '17 Carbon 337 is the same way and it drives me nuts!
__________________

2002 Ford F350 7.3 Super Duty XLT 4x4 CC LB SRW -- Pullrite Super 5th 16K
2017 Keystone Carbon 337
2022 Honda CRF-450R
MattE303 is offline   Reply With Quote
Old 02-28-2019, 04:42 PM   #9
JJaxon
Senior Member
 
JJaxon's Avatar
 
Join Date: Jan 2019
Location: Danville
Posts: 172
I will do a video of this as a project when spring comes. I'll then post it here.
JJaxon is offline   Reply With Quote
Old 04-30-2019, 04:36 AM   #10
craiggemt
Junior Member
 
Join Date: May 2018
Location: Sheboygan
Posts: 26
My '18 Carbon 347 build was March 2018. It has the three same height steps. That smaller top step would drive me nuts. If you need heights or other measurements from mine, let me know. It is currently in the shop for a week or two getting some warranty work done.
craiggemt is offline   Reply With Quote
Old 05-01-2019, 05:31 PM   #11
JJaxon
Senior Member
 
JJaxon's Avatar
 
Join Date: Jan 2019
Location: Danville
Posts: 172
Quote:
Originally Posted by craiggemt View Post
My '18 Carbon 347 build was March 2018. It has the three same height steps. That smaller top step would drive me nuts. If you need heights or other measurements from mine, let me know. It is currently in the shop for a week or two getting some warranty work done.
Measurements and a few pics would be nice to see, thanks.
__________________
John
2020 Keystone Fuzion 369
2020 Ram 3500 CTD DRW 4x4
2018 Honda Goldwing DCT Tour
Andersen Ultimate hitch
Youtube channel - Wingin' it with John
JJaxon is offline   Reply With Quote
Old 05-01-2019, 05:45 PM   #12
jim1
Senior Member
 
jim1's Avatar
 
Join Date: Jan 2019
Location: Coaldale (Southern Alberta)
Posts: 176
If you have a broken tape measure, thick bi-focal glasses��,some glue and a few bent nails ��you should be able to do a much better job at fixing the steps compared to any manufacturer fix��
jim1 is offline   Reply With Quote
Old 06-09-2019, 03:20 AM   #13
craiggemt
Junior Member
 
Join Date: May 2018
Location: Sheboygan
Posts: 26
Sorry for the late reply. Bottom two steps are 8 5/8". Top step is 8 3/4" with the plastic corner guard. Pictures are from the internet but exactly like mine.
Attached Thumbnails
Click image for larger version

Name:	4c0d72458e1e407d9069e8ab2d2246e9.jpg
Views:	155
Size:	228.9 KB
ID:	22171   Click image for larger version

Name:	5801519976d043e3b4832d44365a6eac.jpg
Views:	138
Size:	150.9 KB
ID:	22172   Click image for larger version

Name:	2018_KEYSTONE_CARBON_KCAF1803_6.jpg
Views:	117
Size:	48.4 KB
ID:	22173  
craiggemt is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by the Keystone RV Company or any of its affiliates in any way. Keystone RV® is a registered trademark of the Keystone RV Company.


All times are GMT -8. The time now is 10:58 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2024, vBulletin Solutions, Inc.