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Old 08-25-2019, 05:57 AM   #21
CaptnJohn
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Join Date: Dec 2015
Location: Ocean Isle Beach
Posts: 1,431
On my last 4 5ers I just figured if after a year roof problems would be fixed by Roof Armor or one of those. Never needed. Seems things are different now but I’m old. When I have an agreement, even verbal, I stick to it and expect others too. Agree to a year, then it is my problem. I believe some over extend on purchasing and think seller should own it until paid for.
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Old 08-25-2019, 05:15 PM   #22
Customer1
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Join Date: May 2019
Location: NE Ohio
Posts: 503
Quote:
Originally Posted by Boomwaffa View Post
The dealer did not physically go on my trailer as it sit at there dealership when I took it. They just went by the pics I sent them and supposedly wrote something up. Since it was over one year they Didn’t want anything to do with it. I called KS myself. 1 year and 10 months on a 65k trailer and bubbles on my roof. That’s poor installation. The so called 12 yr. warranty is BS. I will unload this trailer and never purchase another Keystone Product again. Not a happy camper
Bubbles? That really isn't unusual and should not be an issue unless it gets really bad. Your warranty is for failure of the membrane. If the membrane is still intact having air pockets underneath isn't a big deal.
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